They made a huge investment in America On Line back in the late 90's and don't have anymore money to upgrade their production. Be patient, their rollers can only crank 'em out at 56k.
Couldn't resist, don't mind me. I don't have an answer but I do like the cigars.
If memory serves me correctly, I got some chisel tips on the bids here last fall. That's rather useless information for your quest but that's about the best I can offer. You could try customer service but they likely won't have any information even if you get to talk with someone so I guess useless information is better than no information at all.
Stay tuned for more useless information, there are a bunch of folks here ready to provide it. Some may even ask if you want to go camping.