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Last post 6 months ago by HockeyDad. 16 replies replies.
Missing items
Billy72 Offline
#1 Posted:
Joined: 05-02-2022
Posts: 2
Missing 2 items from last 2 shipments
Been on phone to Cigarbid
yesterday #1 on hold for 32 minutes
# 2 on hold for 56 minutes
Today still on hold after 22 minutes!
And yes I did email them?
Anybody else having these problems??????????
Stogie1020 Offline
#2 Posted:
Joined: 12-19-2019
Posts: 3,931
Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.
Ram27 Offline
#3 Posted:
Joined: 04-30-2005
Posts: 46,764
Stogie1020 wrote:
Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.





LOL LOL LOL LOL LOL LOL LOL LOL
tonygraz Offline
#4 Posted:
Joined: 08-11-2008
Posts: 19,066
Stogie1020 wrote:
Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.


Are you saying he's a couple short ?
FanUno Offline
#5 Posted:
Joined: 03-21-2015
Posts: 1
Not just Billy. Same problem here. Emailed several times with no response. Cannot reach by phone. Yes, my credit card was charged for the entire purchase and even the partial shipment I received was over two weeks late before being shipped.
burning_sticks Offline
#6 Posted:
Joined: 08-17-2020
Posts: 87
II remember the first time I emailed them almost two years ago, and a couple of times since, still haven't received a reply.
HockeyDad Offline
#7 Posted:
Joined: 09-20-2000
Posts: 44,605
burning_sticks wrote:
II remember the first time I emailed them almost two years ago, and a couple of times since, still haven't received a reply.


They’re working on the response.
KingoftheCove Offline
#8 Posted:
Joined: 10-08-2011
Posts: 6,927
Man, that is a bummer.
What items were you missing?
I ask, because cbid sent me two extra boxes of PAMs………maybe they were supposed to be for you?
eavesmac Offline
#9 Posted:
Joined: 07-10-2016
Posts: 1
Yes, same here in Houston. Been with them since 2016

and flawless until the last order. Talked to a nice lady couple of months back whom said Cigar International bought them.
Sunoverbeach Offline
#10 Posted:
Joined: 08-11-2017
Posts: 13,865
CI owns CB? Will wonders never cease
KingoftheCove Offline
#11 Posted:
Joined: 10-08-2011
Posts: 6,927
Sunoverbeach wrote:
CI owns CB? Will wonders never cease

d'oh!
BuckyB93 Offline
#12 Posted:
Joined: 07-16-2004
Posts: 12,977
Sunoverbeach wrote:
CI owns CB? Will wonders never cease


I don't believe it. Next thing you'll tell me is GM and Chevy are the same company.

Fake news
HockeyDad Offline
#13 Posted:
Joined: 09-20-2000
Posts: 44,605
Sunoverbeach wrote:
CI owns CB? Will wonders never cease


When the heck did that happen?!
frankj1 Offline
#14 Posted:
Joined: 02-08-2007
Posts: 42,877
HockeyDad wrote:
When the heck did that happen?!

it started the pandemic
Surfcat260 Offline
#15 Posted:
Joined: 03-06-2020
Posts: 1
Billy72 wrote:
Missing 2 items from last 2 shipments
Been on phone to Cigarbid
yesterday #1 on hold for 32 minutes
# 2 on hold for 56 minutes
Today still on hold after 22 minutes!
And yes I did email them?
Anybody else having these problems??????????



I had the same issue with an order recently. On hold for 35 minutes and no answer. I emailed them as well. Really pissed that the UPS man did not ask for signature next door as requested on previous orders. My order was sent back. No credit yet or answer to my request for returning my order.
HockeyDad Offline
#16 Posted:
Joined: 09-20-2000
Posts: 44,605
frankj1 wrote:
it started the pandemic


So CI was doing gain of function research and the function they got was CigarBid? That’s outrageous.
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