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Last post 20 years ago by Homebrew. 30 replies replies.
Bucanero Issue - Resolved!
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smithbw Offline
#1 Posted: Thu, Jun 19 2003, 10:56 PM EST
Joined: 09-01-2001
Posts: 2,444
Greetings All,

Got an email from Gonz - Incredible offer - far more than I expected. He went outside the box to help me with this one. Needless to say, I am very happy with the offer and asked him to reassure me that I am not taking advantage of his kindness or the company – that is how generous the offer was. Wow! I did not get a full box of Bucanero’s but to be honest I never expected that. I just wanted more than one proposed solution to resolve the issue.

With all of that said, I have reconsidered my position about leaving Cbid and am back on the board. Besides, I have more than 10 lots in my watch list folder waiting to be bid on…Ha. Ha.

I apologize to each of you for the turbulence on the board and our friendship. In addition, I apologize to the World Class Customer Service Staff at Cbid.

Oh, Yeah - I am very happy to be back.

Regards,


B
CigarNewb Offline
#2 Posted: Thu, Jun 19 2003, 11:12 PM EST
Joined: 04-24-2003
Posts: 127
smithbw,

I know you don't know me yet, but i must say, i am glad that i will have the chance to get to know you. I have read many great things about you and i was disappointed to see you leave. Glad you resolved your differences with C-Bid, Welcome Back!!

Jon
RICKAMAVEN Offline
#3 Posted: Fri, Jun 20 2003, 12:50 AM EST
Joined: 10-01-2000
Posts: 33,248
you will have to return all the good by gifts sent to you.
Fatshotbud Offline
#4 Posted: Fri, Jun 20 2003, 12:55 AM EST
Joined: 03-31-2003
Posts: 782
Ditto what Jon said.
I felt a resolve would come about. Great work GONZ!
BUD
JustDanD Offline
#5 Posted: Fri, Jun 20 2003, 1:24 AM EST
Joined: 02-27-2003
Posts: 748
Don't know if we should start the chorus of how great the CS is here (again) .. or how much we like having smitbw as part of our team (again).

Great job both! Now if only Robby had some matches.

Dan (JustDanD)
Lowman Offline
#6 Posted: Fri, Jun 20 2003, 3:44 AM EST
Joined: 12-03-2002
Posts: 6,982
Welcome aboard, newbie...

Low

Send SteveS a cigar... :o)

J/K, my brother... good to have you back...
chuckler Offline
#7 Posted: Fri, Jun 20 2003, 4:44 AM EST
Joined: 08-14-2003
Posts: 4,238
Hey smithbw... ya big newbie!

Who's going to take your trading cherry!!!!

BWAH Hahahahahohahoha... :-0

I would gladly step help to help you out!

Pt ;-)



wer Offline
#8 Posted: Fri, Jun 20 2003, 4:44 AM EST
Joined: 02-13-2003
Posts: 1,633
Damn, I go away for 10 days and everything goes to hell :) just kidding.

In my mind you never left Billy, glad that you're still around.
Tobasco Offline
#9 Posted: Fri, Jun 20 2003, 5:23 AM EST
Joined: 02-08-2003
Posts: 2,809


Nice to see that you are staying!... :>)

Mag
sketcha Offline
#10 Posted: Fri, Jun 20 2003, 5:26 AM EST
Joined: 03-26-2003
Posts: 3,238
I knew they wouldn't let you down. Always go to the top before you throw in the towel on CS.
DrMaddVibe Offline
#11 Posted: Fri, Jun 20 2003, 6:00 AM EST
Joined: 10-21-2000
Posts: 55,537
Nobody ever goes away! They just threaten it!

I'm glad that they were able to make you smile again. That's big kudos to the customer service and to the level of commitment thye have to keep us coming back!
Charlie Offline
#12 Posted: Fri, Jun 20 2003, 6:09 AM EST
Joined: 06-16-2002
Posts: 39,751
Your "fine" for being gone this long and getting to smoke all the damn ISOM's you wanted to, is to send me all of your Bucaneros.
LOL
Charlie
Charlie Offline
#13 Posted: Fri, Jun 20 2003, 6:09 AM EST
Joined: 06-16-2002
Posts: 39,751
Your "fine" for being gone this long and getting to smoke all the damn ISOM's you wanted to, is to send me all of your Bucaneros.
LOL
Charlie
Charlie Offline
#14 Posted: Fri, Jun 20 2003, 6:10 AM EST
Joined: 06-16-2002
Posts: 39,751
Whoops, in honor of the double post (excuse me) make that all of your CAO Brazilas as well.

Charlie
SteveS Offline
#15 Posted: Fri, Jun 20 2003, 7:24 AM EST
Joined: 01-13-2002
Posts: 8,751
JustDanD write: "Now if only Robby had some matches."

I'm inspired by everyone stepping in to help assure the happiness of others, and have decided that I'll resolve the match issue ... Robby, what's your snailer ... I'll send you some matches ... do you prefer CBid or CigarsInt'l ??? or shall I send you some of each so you can try 'em both??
DrMaddVibe Offline
#16 Posted: Fri, Jun 20 2003, 7:28 AM EST
Joined: 10-21-2000
Posts: 55,537
The CBid's will mellow out with some humi time. I'd send him those!
bud451 Offline
#17 Posted: Fri, Jun 20 2003, 7:44 AM EST
Joined: 09-11-2010
Posts: 2,237
So does this mean we start getting free stuff like caps, mugs, shirts, peet moss, compasses etc.. with our orders!?

J/K....I kinda figured things would work out and I am glad.
sketcha Offline
#18 Posted: Fri, Jun 20 2003, 7:48 AM EST
Joined: 03-26-2003
Posts: 3,238
O.K. Robby, I had a box full of matches. I've moved twice in the last year and a half or so and they have disappeared. I WILL find them. When I do I'll be askin' for your snailer as well.
Lowman Offline
#19 Posted: Fri, Jun 20 2003, 7:51 AM EST
Joined: 12-03-2002
Posts: 6,982
There's already some on the way !!! It KILLED me to give them up (you know how I like the matches)... but for Robby... I had some to spare ... :o)

Low
Lowman Offline
#20 Posted: Fri, Jun 20 2003, 7:51 AM EST
Joined: 12-03-2002
Posts: 6,982
Now, Back to Billy... Welcome back!!!
Steve*R Offline
#21 Posted: Fri, Jun 20 2003, 7:52 AM EST
Joined: 07-23-2001
Posts: 1,858
I'm glad that it was resolved to the satisfaction of both parties. The resolution evidences that each customer, as an individual, has value to CBid.
Robby Offline
#22 Posted: Fri, Jun 20 2003, 7:53 AM EST
Joined: 10-30-2002
Posts: 5,067
heheheh, I don't want to mooch matches mercilessly. I want to earn them with my hard earned bidding dollars! I'll live. I was rubbing two sticks together to light my gars, until I realized they were my nads… I hate to complain. Well, that's not really true, but it sounds good. I'm sure some will be coming in future shipments.
smithbw Offline
#23 Posted: Fri, Jun 20 2003, 7:53 AM EST
Joined: 09-01-2001
Posts: 2,444
You All Are Awesome!

I have so much fun reading your posts! It does make me smile and laugh at loud at times.

Regards,


B
Penguin13 Offline
#24 Posted: Fri, Jun 20 2003, 7:55 AM EST
Joined: 07-26-2002
Posts: 1,546
I couldn't find the "Hey look, Billy's back" wav file but it's from the same cartoon. Anyone remeber it? :) Every time I hear the name Billy I think of that cartoon. Good to have you back bro!

http://membres.lycos.fr/bsuzanne/texavery/sounds/sounds/baaa.wav

KC
sketcha Offline
#25 Posted: Fri, Jun 20 2003, 8:06 AM EST
Joined: 03-26-2003
Posts: 3,238
Robby,

If you're confusing sticks with your nads, I think you should probably see a physician. =)
SteveS Offline
#26 Posted: Fri, Jun 20 2003, 8:19 AM EST
Joined: 01-13-2002
Posts: 8,751
LOL @ sketcha ...
jd1 Offline
#27 Posted: Fri, Jun 20 2003, 1:32 PM EST
Joined: 02-14-2001
Posts: 3,118
Dammit Billy you better send back those 4 boxes of bucs!!! I sent. ;-)

I've always known Cbid was tops in this bidniz. What an affirmation!!

Now get on over to the trade board "newbie"!!!!!!
churchhill Offline
#28 Posted: Fri, Jun 20 2003, 1:38 PM EST
Joined: 12-03-2002
Posts: 64
I am glad cbid took care of you.

Ray.
cooksta2 Offline
#29 Posted: Fri, Jun 20 2003, 6:46 PM EST
Joined: 10-14-2002
Posts: 509
Glad to see it worked out for everyone and I am glad to know you will remain on the boards.I had faith in the CS dept and they pulled through.Way to go guys
rck_1 Offline
#30 Posted: Fri, Jun 20 2003, 7:28 PM EST
Joined: 01-28-2003
Posts: 656
Billy,
Glad to see youre staying!!
Homebrew Offline
#31 Posted: Fri, Jun 20 2003, 8:35 PM EST
Joined: 02-11-2003
Posts: 11,885
Glad everything was resolved.
Glad to see ya back Billy.
Later
Dave (A.K.A. Homebrew)
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