Welcome raven01 from a relatively new bee myself,
First off, Rick is very cool. You can take him at his word that he meant no offense.
Second, nice intro. If everyone could introduce him/herself like you did the world would be a much more boring place... I mean... better place. Sorry. We had a rough intro last week by the name of Digisle. Perhaps you heard. Ideally, we'd all like to steer clear of some of the drama, but many of us have experienced the quality of the PEOPLE running this site and are quick to defend them in times of difficulty.
Basically, everyone here is your friend if you'll have 'em. If you happen to experience any diffiulty with orders or whatever, contact customer service. As long as you don't ask them to kiss your a$$ for some stupid mistake you made, you'll be well taken care of.
Happy bidding!