first they turned me off with their high pressure sales tactics. I ordered one box from them two years ago, after the manufacturer told me to call them to get the cigar I was after. After that they started calling my home while I was at work trying to sell cigars to my wife. Not to mention they sent the wrong cigars to begin with, and then sent the right cigars to my home instead of work which I repeatedly told them to, and the postman left the box in the snow. I still get their useless catalogs. How's that for a good old fashioned rant?