We attempt to be as fair as possible with our shipping charges and I'd like to discuss some of the claims made. The cost of 50% of your total winnings is not a fair statement b/c we don't know what you've won. For example, if you won one Don Tomas 3-pack for $3.00, you would pay $3.95 shipping which is 132% greater than the cost of your product. If you won a box of Montecristo #3 for $80 and your shipping is $5.50, the percentage is only 6.9%.
Also, unless we can find warehouse workers that are willing to work pro-bono (for the good of cigar smokers everywhere) we have to charge some handling fees above the exact shipping charge. Any volunteers?
And, as you could probably guess, certain packages require more handling than others, especially those of you that buy 10 sets of 5 empty cigar boxes. What a nightmare to pack! In these cases, many shipments gets bounced into a DIM WEIGHT charge and boosts the shipping charge. Because of the auction environment, there are millions of different shipment possibilities. We make our best effort to guess-timate approximate shipping and handling charges and attempt to be as fair as possible. So, keep the suggestions coming and we'll continue working hard to keep you guys pleased with our service.
- gonz