What's funny is they say the customer was using "excessive bandwidth" but they don't define what that is anywhere in their AUP. They go on to say, "it's whatever we think is excessive". And oh, by the way, excessive use may be caused by file sharing, news groups, streaming applications, etc... Basically, what you use the Internet for! What a crock! Cable companies actually expect people to pay for this service? Hey, you can't use too much data, if you do, then you're busted, and we won't tell you how much is too much.