The other day, I messed-up on a bid. My fault. Didn't read the red print! Called Cigars Int'l. They couldn't change my error so I blew smoke of the phone.
I must confess that Cigars Int'l stayed with me even through my venting. After I got to my senses, I called back to own up. I was told that type of venting happens every now and then. So, I must commend Trish & Company for hanging in there like professionals. They stayed in a dialog with me even when I would have hung up on me!