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Last post 19 years ago by Cavallo. 23 replies replies.
Help System Crash??
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usahog Offline
#1 Posted: Sat, Aug 14 2004, 6:31 AM EST
Joined: 12-06-1999
Posts: 22,691
Windows XP..

surfing the other night off yahoo search, opened up a web site and instintly about 4-5 other web browsers opened up and **** started downloading to the computer...

after running no adware and uninstalling my Norton System Craps and installing Panda this is when these viruses were caught by Panda and there were about 6 of them.. but the problem now is whatever worm got in.. it has taken over the PC... I cannot get online with it.. nor even use the task bar or start menu programs... using goback did not help either.. It will not even boot up in safe mode nor in dos...

anyone have any idea how I can recover in Win XP without losing all my info???

btw I'm on the wifes laptop for now LOL

Thanks
Hog

oh and one more thing anyone emailing me email to the hotmail addy I can check it on the web until I get my puter up again...
Cavallo Offline
#2 Posted: Sat, Aug 14 2004, 6:57 AM EST
Joined: 01-05-2004
Posts: 2,796
hog: you'll probably have to go to your registry, look for the little bugger(s) and delete it/them from the registry directly.
usahog Offline
#3 Posted: Sat, Aug 14 2004, 7:39 AM EST
Joined: 12-06-1999
Posts: 22,691
which registery Cav??

I can get into my folders... the only thing I cannot do is run start-up programs and this Icon has taken over the task bar and the rest of the system...

each time I run the Anti Virus it picks it up and deletes it but it is moving through files and changing its names...

with win98 I used to be able to boot up in DOS and go in find the file change its name and then delete it... but with this one I cannot get in DOS or boot up in safe mode.... XP is a different system then what I am familure with .. and this thing has me locked off the internet on that pc..

Thanks
Hog
RICKAMAVEN Offline
#4 Posted: Sat, Aug 14 2004, 8:52 AM EST
Joined: 10-01-2000
Posts: 33,248
shut the power down if you haven't already. i'm using guess work, but it can't hurt.

find a computer consultant that will come to the house for about $100.00 an hour. you need to have one of these know it guys that you can call occassionally.

my guru moved to another state, and until i found a new guy, i had a virus in one computer that i couldn't get rid of.

like any other service guy, the electrician, the washing machine repairman, etc, the only real way you will know if he is any good, is if the problem gets solved.

i suspect you are going to have to reinstall windows. anything less will be a bonus. you should have something like norton ghost back up or anything similar to back up to a cd in the future, so you are not f'd again.

if some one can develop a program, someone else can figure out how to vandalize it and your computer.
Cigarick Offline
#5 Posted: Sat, Aug 14 2004, 1:40 PM EST
Joined: 07-28-2002
Posts: 3,078
Norton Anti Virus
Hijack This
CW Shredder
Spybot Search and Destroy
spywareinfo.com (online spyware scanner)

Most importantly stop using Internet Explorer. Download Mozilla Firefox. It's almost identical to IExp, but it has none of the weaknesses found in IExp.
Cigarick Offline
#6 Posted: Sat, Aug 14 2004, 1:41 PM EST
Joined: 07-28-2002
Posts: 3,078
Oh, yeah--Zone Alarm.
mscooper Offline
#7 Posted: Sat, Aug 14 2004, 2:32 PM EST
Joined: 08-11-2004
Posts: 13
If you can get to folder, cut & paste the entire folder to floppies. When the floppy is full put in another and continue till all have saved. Do not "Copy" / paste.

After all have been saved you can deltree the DOS and reinstall. Go to YAHOO Communications and load the Bookmark program. If will copy all of your bookmarks to YAHOO and you can export back to your machine after it's fixed.

(Been where you now are - contact me at [email protected] if I can be of any help)

Double D Offline
#8 Posted: Sun, Aug 15 2004, 1:06 AM EST
Joined: 08-20-2003
Posts: 2,819
I also use SpywareBlaster 3.2...a great piece of freeware that blocks spyware from ever getting on to your PC...

http://www.javacoolsoftware.com/spywareblaster.html

DD
blackfoot11 Offline
#9 Posted: Sun, Aug 15 2004, 5:04 PM EST
Joined: 02-11-2004
Posts: 9,593
Sorry bro. Replacing a cam bearing, mabey. Rejetting a s&s to a new set of vance & hines, no prob., welding a cracked inner primary; can do. But no 'puter help here, although I have smashed 1 to pieces with a fork leg once. it didn't fix the prob, although it did give piece of mind. Later daze.
ajeroth Offline
#10 Posted: Mon, Aug 16 2004, 4:36 AM EST
Joined: 07-17-2003
Posts: 1,000
Russ,

If your still having problems I'll send you my number and we'll work it over the phone. I've done so much tech support for my friends I should start my own business. Including wiping out viri.

ajeroth at yahoo dot com



snowwolf777 Offline
#11 Posted: Mon, Aug 16 2004, 4:47 AM EST
Joined: 06-03-2000
Posts: 4,082
You got a browser hijacker and/or probably one of the more recent worms that disables spyware/antivirus software.

Use the laptop and download the floppies from Norton that detect and repair the latests worms that are out there. Run them.

Then do as Cigarick said and make sure you have an antivirus program that is constantly updated, spyware killers/blockers that are constantly updated, and a good firewall like ZoneAlarm. And you can download Mozilla Firefox for free, which is as good (or better) browser than IE Explorer.

If all else fails, you probably will have to wipe your disk and do a clean install of XP. Make sure to go to Microsoft immediately afterwards and download the service packs. Then get all your anti-virus and spyblockers loaded and updated.

Good luck!
KNOF Offline
#12 Posted: Mon, Aug 16 2004, 5:26 AM EST
Joined: 10-08-2003
Posts: 4,480
Good luck Russ.
I'm so computer iliterate when it comes to the system and programs, I'd hate to be in your shoes.
I can only imagine how this is driving you crazy and I feel for you, especially since it is taking away for the doghouse.

Knof
usahog Offline
#13 Posted: Mon, Aug 16 2004, 8:14 AM EST
Joined: 12-06-1999
Posts: 22,691
Email Sent...

Thanks All

Hog
GYPSY Offline
#14 Posted: Mon, Aug 16 2004, 10:25 AM EST
Joined: 07-02-2004
Posts: 276
Sorry wish I could help. But what valuable lesson have we learned here Hog? STAY OUTTA PORN SITES!!!!!! J/K Hope you get it worked out bro.
usahog Offline
#15 Posted: Mon, Aug 16 2004, 12:04 PM EST
Joined: 12-06-1999
Posts: 22,691
actually it wasn't a porn site..

AVB put up a post last week on Music.. although I knew the song I could not think of more lyrics to the song he posted...

Beware I did a Yahoo search "Lyrics" and the first results page I clicked on from there started to open at the same time I had like 5-6 more browsers open up and crap started downloading to the puter... although I had Norton System works.. Adaware and MSN pop-up blocker all working this crap still unloaded and installed a spyware/browser highjack/worm on the system... it has now taken over the start/menu programs and as I go through to scanning and moving files to the slave drive... I cannot even load the CD burner program to move files to a CD....

cannot get into DOS mode nor start up in Safe mode to do a proper search on the system like with Win 98SE I could go through dos and rename a worm/virus and delete it that way.. I have been blocked from my own system...

do not use Yahoo search on "Lyrics" LOL

Hog
RICKAMAVEN Offline
#16 Posted: Mon, Aug 16 2004, 12:06 PM EST
Joined: 10-01-2000
Posts: 33,248
what is the final resolution, if any of the problem you encountered?
usahog Offline
#17 Posted: Mon, Aug 16 2004, 12:12 PM EST
Joined: 12-06-1999
Posts: 22,691
Moving files so I can reinstall windows on the main HD...

complete reformat and install then rebuild... its been done a few times before...

trashing Norton System works 2003... 2004 system works is a peice of crap also and caused the last crash...
2003 did not prevent nor did it pick up the viruses as advertised... now after about 120.00 worth of worthless Nortons Products I found my system was not protected as advertised and will not deal with this product or company again... they do not back their product and their tech help is of No Englisha??

Hog
nealep Offline
#18 Posted: Mon, Aug 16 2004, 1:18 PM EST
Joined: 07-14-2004
Posts: 519
Wow Hog! I'm really sorry.

Neal
BMW Offline
#19 Posted: Mon, Aug 16 2004, 2:29 PM EST
Joined: 10-21-2000
Posts: 3,010
A 5 pound sledge and a good boot usually work for me, of course the computer doesn't like it much, it makes me feel better. LOL. Good luck Russ.

Barry
Homebrew Offline
#20 Posted: Tue, Aug 17 2004, 5:29 AM EST
Joined: 02-11-2003
Posts: 11,885
Hey Russell,
You Wrote. "trashing Norton System works 2003... 2004 system works is a peice of crap also and caused the last crash...
2003 did not prevent nor did it pick up the viruses as advertised... now after about 120.00 worth of worthless Nortons Products I found my system was not protected as advertised and will not deal with this product or company again... they do not back their product and their tech help is of No Englisha?? "

I couldn't agree more. Their tech support is why I will never recommend their products. I use pccillian and have had no troubles since.
I also back up, most of my important stuff, on CDRW. It's a pain in the A$$, but it cuts down on a few of the headaches.
Later
Dave (A.K.A. Homebrew)
usahog Offline
#21 Posted: Tue, Aug 17 2004, 8:13 PM EST
Joined: 12-06-1999
Posts: 22,691
AHhhhhhh.. Reformat and reloaded well almost, still have about 20 some programs to reload on the old beast...

the file that affected the Trojen virus it locked it up but good.... closed off everything and renamed the windows system files...

Ajroth I tried giving you a call this evening but no answer... thanks though on the offer... we backed up all our files and let her rip with reformat and reinstall on XP...

Thanks Again all... and make sure all your puters are updated with the latest Anti-Virus updates!!!

ended up scraping Norton and went with this Panda program...

Now back to installing and updating!!!

Hog
ajeroth Offline
#22 Posted: Thu, Aug 19 2004, 6:26 AM EST
Joined: 07-17-2003
Posts: 1,000
Glad your on your way... I was home all last night but not the night before. I didn't get a message or I would have called you back. Hope everything goes well.

ajeroth
usahog Offline
#23 Posted: Thu, Aug 19 2004, 6:46 AM EST
Joined: 12-06-1999
Posts: 22,691
Hey Allan...

Well so far so good... and again thanks for your offer...

we backed everything up to the slave drive.. scanned it first and then reinstalled Win XP home version... but yesterday we installed the XP Pro over the top of that... everything is working tops right now.. some of the older programs would not work with the XP Pro.. so getting updates and all the good stuff just allot of time involved...

Hog
Cavallo Offline
#24 Posted: Thu, Aug 19 2004, 6:47 AM EST
Joined: 01-05-2004
Posts: 2,796
hog, sorry i couldn't get back to you in time. charley wiped our power out for a few days. :P
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