I have had and am still having a Thompson's hangover. Some time back I wanted to try Habano Primero. CI didn't carry them, neither did my local tobacconist. I called the manufacture and they gave me Thompson's phone number. At the time I didn't even know who they were. So I called, and immediately they tried to sell me cigars I didn't want, like talking with a used car salesman. Then I got the wrong cigars, natural instead of maduro. They sent a replacement out but to my home address and the driver left the box in the snow as I was at work. Then, worst of all, they started calling my house while my wife was here trying to sell me cigars! They kept at it, and I have told them over and over, I don't want any correspondance or phone calls sent to my home address. All this from just buying one box of cigars. Of course now I get their catalogs and see for myself how expensive they are, and I hate the style used by the person writing the catalog, every cigar is like a Cuban, and all prices are rock bottom, and so patronizing. There, that venting enough for you?