ShanaC@CigarBid wrote:Again, we don't have a way to change the shipping preference.
No need to change my preference...it is, and will remain USPS.
There most certainly is a way to change YOUR shipping choices...unless, you've signed a horrible, restrictive contract without exceptions or options until re-compete time.
There has been large amount of discussions on here over the years indicating that individuals have VERY different experiences with different shippers (largely depending upon where they live.) It seems like cbid has made a business decision that is going to alienate a LOT of customers by restricting choice, increasing shipping times and potentially increase lost/frustrated shipments. Most of us know after some years which carriers handle our destinations best. I wouldn't be surprised if the pennies you've saved by this decision aren't lost in reduced sales and replacing lost shipments.
CBID ought to be a business school case-study...or at least a lesson...CS clearly bears the brunt of one lousy business decision after another....I sure hope your pay is commensurate. I'm confident that this side of CI would have gone under years ago if not for compensatory CS....could be wrong, however...lots of us idjits willing to pay someone a dollar to bang our heads in order think we've saved a quarter.