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Last post 6 years ago by robo60. 10 replies replies.
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lithuanian Offline
#1 Posted: Mon, Mar 12 2018, 10:16 PM EST
Joined: 07-29-2008
Posts: 4
Herrera Esteli Norteno by Drew Estate Toro Especial -listed as a Box of 20 (6.0"x50) is now changed to a box of 10.
CB will not notify you of the change and will not honor the original listing you bid on. so Caveat emptor.
rfenst Offline
#2 Posted: Tue, Mar 13 2018, 12:10 AM EST
Joined: 06-23-2007
Posts: 39,323
lithuanian wrote:
Herrera Esteli Norteno by Drew Estate Toro Especial -listed as a Box of 20 (6.0"x50) is now changed to a box of 10.
CB will not notify you of the change and will not honor the original listing you bid on. so Caveat emptor.


Will they nullify your bid? If so, chit happens...
Ewok126 Offline
#3 Posted: Tue, Mar 13 2018, 4:28 AM EST
Joined: 06-25-2017
Posts: 4,356
They have always made things right any time I have had an issue of any sort. One phone call and 3-5 minutes later I am happy. Love my girls!
lithuanian Offline
#4 Posted: Tue, Mar 13 2018, 4:39 AM EST
Joined: 07-29-2008
Posts: 4
Problem is they don't notify you when they make this sort of 'error'. When they change the quantity of cigars after you have bid on them, they need to send the bidders a note so they can decide if they still want to play in the auction. I noticed it by pure luck, It's a much bigger pain to get it fixed after you receive the different cigar count. Then you need to pack it, mail it back, get a refund, etc.
Ewok126 Offline
#5 Posted: Tue, Mar 13 2018, 5:00 AM EST
Joined: 06-25-2017
Posts: 4,356
I don't like to do this but, I am assuming you called them?
ChristyC@CigarBid Offline
#6 Posted: Tue, Mar 13 2018, 10:55 AM EST
Joined: 01-15-2009
Posts: 129
Hi Lithuanian! We’re sorry for any inconvenience this caused. While the email sent out did display the incorrect box QTY, the product page always displayed box of 10. Also, we put a note within the description of the product page as well in an effort to eliminate confusion. If anyone has bid thinking it was a box of 20, please contact us so we can make it right. Norteno does not come in boxes of 20.
opelmanta1900 Offline
#7 Posted: Tue, Mar 13 2018, 11:02 AM EST
Joined: 01-10-2012
Posts: 13,954
Cigarbid doesn't care about Lithuanians...
RMAN4443 Offline
#8 Posted: Tue, Mar 13 2018, 12:14 PM EST
Joined: 09-29-2016
Posts: 7,683
opelmanta1900 wrote:
Cigarbid doesn't care about Lithuanians...

racists......




Sarcasm
tonygraz Offline
#9 Posted: Tue, Mar 13 2018, 12:18 PM EST
Joined: 08-11-2008
Posts: 20,253
If you drop customer service an email they will quickly fix any discrepancy in an auction description. How long does it take for the cigars to get to Lithuania ?
robo60 Offline
#10 Posted: Tue, Mar 13 2018, 3:40 PM EST
Joined: 07-28-2016
Posts: 112
Labas Lithuanian.
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