KingoftheCove wrote:FIFY...
Ok ..........Ok......
Take your biz elsewhere, you certainly have a legit complaint.
Things is, you coming in here to whine about it?
We give zero slack, just like you.
Most of us have more than a “one month” supply of cigars on hand. Not that we’re rich or anything, but if you’re a regular cigar smoker, it generally makes sense to have at least SOME extra on hand, in case your regular shipment gets delayed, lost or stolen.
First off, "Judge not, lest he be judged". I typically DO keep more than a 3 month supply on hand, but, have had a bit of a rough patch, recently, what with not working and all.
Secondly, I didn't come here to "whine" as you say. I came here to be as public as possible, to let others know what the **** they're getting into, buying from this retailer.
If I went to a car repair place, and got **** service, would it be whining, if I tried to warn other potential customers of their shoddy business practices? No. It would be considered a community service. Chances are, 90% of their customers are happy, because they haven't gotten screwed. But the 10% who DO get screwed, certainly want it known that the potential is there, to be screwed. This is unacceptable in ANY business.
I've managed businesses. Mistakes happen. When they do, you own up to the mistake, make it right, and grease the palm of the person who got hosed. I'm not asking to have my palm greased. I just wanted some damned CUSTOMER SERVICE. I just wanted them to make some effort to correct their mistake. Their lack of regard for desire to correct the mistake, speaks volumes about their **** business practices. Potential customers need to know this, so that they can make an informed decision if they want to continue in transaction with CigarBid. My friend Jason, is a regular of theirs. In his opinion, **** service is the price of cheap cigars. In my opinion, the price of the cigars is immaterial
In March, I ordered 25 cigars from Jorge Nicholls at JNVCigars.com. He messed up, and simply forgot to ship. When I asked, he corrected the problem, IMMEDIATELY. Even sent me a few things to help "grease my palm". I passed those things on to friends, because I wasn't looking for that. I just wanted my cigars.
They have my money. Are you saying that I don't have the right to complain that I was defrauded?
If so, let me sell you a bridge.....