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Last post 21 years ago by cliffie3d. 46 replies replies.
Indian Tabac Sampler Warning
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bassithound Offline
#1 Posted: Sun, Sep 15 2002, 12:54 PM EST
Joined: 07-24-2002
Posts: 118
I recently won a 4 cigar Tabac sampler. The cedar wrapped had extensive beetle damage. The sampler was wrapped, as were all cigars, and there was no evidence of "living" beetles. Just look out. FYI I did not contact cust. serv., a $10 sampler is not worth the hassle. If you won this auction be careful. I simply put that cigar on the coals of my grill.
Dave in NJ
Slimboli Offline
#2 Posted: Sun, Sep 15 2002, 2:49 PM EST
Joined: 07-09-2000
Posts: 16,139
If you are not going to take it up with customer service, then why complain about it here? Just my 2ยข, but I don't see any point in warning anyone here about a less than satisfactory shipment that you may have been the only unfortunate person to get ... especially if it's not worth your trouble.

... besides, price is not the issue here, and $10 is $10. Cigarbid will make any problem right ... no mater how small it may seem. They have the best record in the industry, and go out of their way to correct any issues anyone may have with their products.

Did publically disparaging them at their forum make up for the $10 you don't seem to think is worth your trouble?
delarob Offline
#3 Posted: Sun, Sep 15 2002, 3:33 PM EST
Joined: 06-28-2001
Posts: 5,318
I would have contacted Cust Serv and gotten a new one.

But I also think you jumped him a little too hard slim. BH is giving a heads up that there was a problem with beetles on an item recieved. While I've not run across any beetles on any shipment, there may be some that take their sticks and put them right into gen pop. No harm in giving a heads up.
huskey Offline
#4 Posted: Sun, Sep 15 2002, 3:45 PM EST
Joined: 11-09-2001
Posts: 275
Thanks for the heads up.
Charlie Offline
#5 Posted: Sun, Sep 15 2002, 5:09 PM EST
Joined: 06-16-2002
Posts: 39,751
Everyone and everything is not perfect and I am sure they (customer service) will more than take charge on this matter! However, I think it is fair to warn folks of a possible pest problem, not at all a slam to Cigar Bid-just a warning!

Charlie
Slimboli Offline
#6 Posted: Sun, Sep 15 2002, 5:10 PM EST
Joined: 07-09-2000
Posts: 16,139
I didn't jump on him that hard, I just don't agree with how he handled this situation.

I've been buying cigars from CI/CB for over three years ... and not once have I had a beetle in a single shipment from them. I'm not saying that it can't or doesn't happen, I just see no reason to warn anyone about what I feel is an extremely isolated situation.

Alarmist statements like these only cause needless concerns in folks new to this company, and I believe it should have been handled privately through email to customer service ... that's all.
Mr.Mean Offline
#7 Posted: Sun, Sep 15 2002, 5:37 PM EST
Joined: 05-16-2001
Posts: 3,025
Any problem that arrises during a transaction should be brought first to the attention of those within the transaction. Statements such as this, albeit, are to warn others of a potential problem, but as Slim says, cause unwarranted aprehension in those new to this site.
CBid as fantastic customer service. The best in the industry I think.
I don't believe people are aware of how rampant beetle infestation is and caution should be taken with all shipment from anywhere cigars are purchased. Wether it's close inspection, or using the freezing method.
My last shipment from CBid(last week) showed up in excellant condition, but it was quite warm from sitting on the UPS truck. No fault of CBid's. I took the necessary precautions and the smokes are great.
bassithound Offline
#8 Posted: Mon, Sep 16 2002, 2:09 AM EST
Joined: 07-24-2002
Posts: 118
The main reason I said anything was this was the cedar wrapped cigar, the damage was under the cedar. The other appear ok, but they are quarintined to the golf bag for quick smokes. Hey Slim, would you rather me not say anything and just contact CS? Why? I was just giving a heads up.
jreddoch Offline
#9 Posted: Mon, Sep 16 2002, 2:53 AM EST
Joined: 12-30-2000
Posts: 1,309
Anyone has the right to recount something that happened to them. There was no disparagement. What happened was recounted and a warning issued. One is free to heed it or ignore it. Personally, I think beetle infestation could only improve IT cigars.
bassithound Offline
#10 Posted: Mon, Sep 16 2002, 3:58 AM EST
Joined: 07-24-2002
Posts: 118
I also want to make it clear that this was a sampler, packaged by IT, and there was no evidence of living beatles. I personally don't check all cedar wrapped cigars, that is the only reason I posted anything. Also, I have bought a couple of IT tubes at my local shop and they were moldy. I returned them. This is the 2nd incident with IT cigars.
Charlie Offline
#11 Posted: Mon, Sep 16 2002, 4:22 AM EST
Joined: 06-16-2002
Posts: 39,751
I like Tabacs (with or without Beetles) and only problem with Beetles would be patching the little holes with tape or something to make the cigar easy to draw!~ :):):)

Charlie
Mr.Mean Offline
#12 Posted: Mon, Sep 16 2002, 4:35 AM EST
Joined: 05-16-2001
Posts: 3,025
Hmmmm, cigar tape. Might be a market for that.
Slimboli Offline
#13 Posted: Mon, Sep 16 2002, 5:54 AM EST
Joined: 07-09-2000
Posts: 16,139
bassithound --- you said, " Hey Slim, would you rather me not say anything and just contact CS? Why?"

It's simple. If I had a probem with you ... I would first contront you privately to let you know what was bothering me. Personally, I just think that is the respectful and ethical way to go about it.

If I didn't get satisfaction from that encounter ... I would then take it public, if I felt it would benefit others.

What you did is not wrong, just not the way I, or many others, would have handled it. In your first post you gave very little information, other than 'watch out'. It gave me the impression that I should not buy that particular cigar from Cigarbid. But, down the thread, you state that the problem was with Indian Tabac (because of the moldy cigars from you tobacconist) ... and that sheds a whole new light on the problem.

jjohnson28 Offline
#14 Posted: Mon, Sep 16 2002, 6:59 AM EST
Joined: 09-12-2000
Posts: 7,914
bassithound,Thanks for the heads up,appretiate it.I see nothing disparaging in your first post,simply a warning for anybody who may have purchased these samplers recently.
E-Chick Offline
#15 Posted: Mon, Sep 16 2002, 7:42 AM EST
Joined: 06-15-2002
Posts: 4,877
Course: Righteousnes 101

Instructor: Slimboli

Time/Place: Ongoing/Cbid
GetYourOwn Offline
#16 Posted: Mon, Sep 16 2002, 7:55 AM EST
Joined: 04-05-2002
Posts: 734
The warning is fine. But, there is no use complaining to us. As Steve knows, we won't be sending you any cigars. The post originator was not complaining.
Slim is also giving all of you a heads up. If you have a problem you should call customer service. The poster passed up a chance for a 10 buck return.
I have a front row seat in the class. If E-Chick would quit yacking in the back I could learn more.j/k
bassithound Offline
#17 Posted: Mon, Sep 16 2002, 8:15 AM EST
Joined: 07-24-2002
Posts: 118
The reason I didn't contact CS is I don't care about a cigar I won for @$1.50. Slim, I never blamed cbid or their CS, I still have active bids and will continue bidding. I personally would want to know if any users had isolated problems with specific brands of cigars.
rayder1 Offline
#18 Posted: Mon, Sep 16 2002, 8:47 AM EST
Joined: 06-02-2002
Posts: 2,226
I never heard of beetles damaging cedar just tobacco. Beetles add a dinstinct taste to a cigar. Not bad, and slightly entertaining when they go pop.

I'm only saying that because I was in Costo Rica several years ago and they had a bad beetle problem. I never heard of beetles in rolled cigars before. You pretty much bought a cigar you were going to smoke that day. I didn't know about freezing them then. Anyway, that is the only time I have seen, heard of or had been concerned with beetle infestation.

I have only recently heard of beetle discussions here and on other web forums. One thing I know, is that an accusation of beetle infestation, especially with a company name attached can be devastating to their sales and their production. Does anyone here regularly freeze their stuff when they get them?
Slimboli Offline
#19 Posted: Mon, Sep 16 2002, 12:06 PM EST
Joined: 07-09-2000
Posts: 16,139
... can't say that I ever have. Never had a need for it, knock on wood!
cwilhelmi Offline
#20 Posted: Tue, Sep 17 2002, 8:57 AM EST
Joined: 07-24-2001
Posts: 2,739
me neither, but I appreciate the warning bassit!! I think Slim jumped the gun on a friendly warning that was well received by almost everyone here!!

No one knows if something might have happened with that shipment from IT to Cbid and I think it was well warranted to put out a simple cautionary note. I will still buy ITs and I will still buy from Cbid, it's just a good thing to know!!

Slim - chill pill in order!!
Slimboli Offline
#21 Posted: Tue, Sep 17 2002, 10:12 AM EST
Joined: 07-09-2000
Posts: 16,139
cwilhelmi --- no chill pill needed here.

I stand by what I said ... and I still feel that the proper protocol would have been to check with the seller about a problem before posting a warning that could have impact on sales.

Hey, everyones different, I guess. And if you re-read the posts here, you'll find a few who posted that feel the same.
bassithound Offline
#22 Posted: Tue, Sep 17 2002, 12:14 PM EST
Joined: 07-24-2002
Posts: 118
Slim, one question.
If I went through protocal and they gave a satisfactory response (say replace cigar), would it then be appropriate to post? Would CB CS then contact each person who won this auction along with CI purchasers for a heads up?
Mr.Mean Offline
#23 Posted: Tue, Sep 17 2002, 1:31 PM EST
Joined: 05-16-2001
Posts: 3,025
Bassit, all that is being stated is there is a proffessional protocal that should be followed when addressing issues, you did not do that, and you stated that due to financial reasons.
Your comment can be construed as "Cbid cigars are infested" by those who have no experience with this site.
Slimboli Offline
#24 Posted: Tue, Sep 17 2002, 4:37 PM EST
Joined: 07-09-2000
Posts: 16,139
Thanks Mean ... that's all I was trying to get across. Some folks seem to think that because they are invisible on the internet, courtesies that one would grant in normal life doesn't apply here.

bassithound - sure, and why not? Once you gave CI/CB the opportunity to right the problem, I don't see why you shouldn't post your experience. As far as CI/CB contacting each and every person who won or bought these particular cigars ... do you realize what you just said? Besides being a huge amount of work ... why would they want to alarm someone who may not even have a problem? Most folks here who have problems, contact Customer Service ... and all is taken care of.

What you dont seem to realize, if you had contacted them, more than likely, they would have replaced the whole sampler for you ...
tailgater Offline
#25 Posted: Thu, Sep 19 2002, 5:45 PM EST
Joined: 06-01-2000
Posts: 26,185
Am I missing something here?
The original post was very obvious in its intent to warn about a particular cigar sampler. No mention was made to negatively affect CB.
Then comes the posts of "professional courtesy".
You've got to be sh*tting me. We get a friendly heads-up and in return the posting party gets accused of singlehandedly putting Cigarbid out of business.
At what point did CBid hire Board Bouncers to patrol the forum?
I only mention this because this place is starting to look eerily similar to another cigar forum which I can't stomach. You know the one, where someone gets ousted for suggesting that their evening Fuente burned uneven.
Had I purchased that sampler, I would have been very thankful for the notice.
Anybody who would be scared off by the benign post doesn't deserve to bid on fine cigars.
Slimboli Offline
#26 Posted: Thu, Sep 19 2002, 5:49 PM EST
Joined: 07-09-2000
Posts: 16,139
Tailgater ... this is a dead issue. It's been settled and we've moved on.

If you don't have a clue as to the point being made here ... it's best you don't comment on it.

... just let it go.
delarob Offline
#27 Posted: Fri, Sep 20 2002, 5:51 AM EST
Joined: 06-28-2001
Posts: 5,318
Yeah. How dare you try to post an opinion. What the hell is wrong with you?
Slimboli Offline
#28 Posted: Fri, Sep 20 2002, 7:59 AM EST
Joined: 07-09-2000
Posts: 16,139
... a claim that cigars have beetle holes in them is not an opinion, it is a fact.

If everyone would just calm down and think about what is being said here ... I don't think there would even be an issue to discuss.

No one here is telling bassit he can't post his opinions here, or anywhere else, for that matter.

Think about it. Lets say you sent bassit some cigars in a trade, and before he even gave you the the opportunity to work it out in private first ... he went public with it giving everyone a warning he got cigars from you that had beetle holes in them.

Do you think many at that particular forum would jump at the chance to do trades with you in the future?

I don't know how much simpler I can make my point ... and I did the best I could. If you don't get it, you just don't get it.
Slimboli Offline
#29 Posted: Fri, Sep 20 2002, 8:07 AM EST
Joined: 07-09-2000
Posts: 16,139
... and as far as tailgaiter goes ... he has a right to his opinions too, but I think he missed the point.

That's all ... and I just voiced my opinion on his comments.
cwilhelmi Offline
#30 Posted: Fri, Sep 20 2002, 8:16 AM EST
Joined: 07-24-2001
Posts: 2,739
It's not the same thing, your point doesn't apply!! If it was know that Bassit had done trades with 70 of your friends and yourself all for the exact same thing. Wouldn't you want to be warned if someone received infested cigars? Especially if the ones you received hadn't quite hatched yet? I sure as hell would.

Bassit could have handled it better with letting cbid know, but I doubt that would have made a difference to the board bouncers!!

And I believe delarob's post was about your response to tailgater voicing his opinion, not on the factual evidence of wheter or not there was beetle holes.

E-Chick - add Sanctimoniousness / Infallibility 101 to your course list
PMoreno349 Offline
#31 Posted: Fri, Sep 20 2002, 8:20 AM EST
Joined: 07-05-2002
Posts: 665
Slimboli, what is your birthday? Were you born in Late August or September before the 23rd?

My wife is an astrologer, and she may be able to help explain that Pittbull thing you have going, there :)

Just so you know I am not trying to give you a hard time, I have found the CBID CS to be exceptional, and I would certainly give them first crack at a response. It is common courtesy, akin to don't air dirty laundry, if it isn't necessary.
Slimboli Offline
#32 Posted: Fri, Sep 20 2002, 9:58 AM EST
Joined: 07-09-2000
Posts: 16,139
cwilhelmi - like I said above, if you don't get it, you just don't get it ... and that is the only point the 'board bouncers' here were trying to make. If bassit would have posted in the beginning that he had beetle holes, but CB took care of it, etc ... there would have been no complaints from anyone here. I'd be willing to bet a box of cigars on it.

PMoreno349 - LOL! No pitbull thing going here, just a bad habit of running something into the ground trying to get my point across, sometimes )most of the time?) LOL!

I can now see that most of the folks here do understand the points both Mr.Mean and I were trying to get across, and it's becoming redundantly hard for me to try to get through to those that don't ...

...hey, everyone defines ethics in their own way, I guess. So ... I'm ending any further participation on my part in this discussion.

I've said all that I can ... except to say to cwilhelmi ... you want me to compromise what I think is the honorable thing to do ... and that makes you think I'm sanctimonious (though I don't understand what you mean by hypocritically pious) and infallible, thank you for the 'infallible' compliment. It's good that you think that I am incapable of error, when it pertains to doing what is considered to be the 'right thing' to do.
GetYourOwn Offline
#33 Posted: Fri, Sep 20 2002, 11:30 AM EST
Joined: 04-05-2002
Posts: 734
Gee, I don't see any other person saying they received bettle enhanced cigars. Was this guy the only one to buy the IT sampler? The point is, solve your problems with the correct people before you post disparaging words.
djsarason Offline
#34 Posted: Fri, Sep 20 2002, 12:07 PM EST
Joined: 09-20-2002
Posts: 1
In no way am I asking you to comprimise what you think, It's just the way you come down on people all the time doesn't aid in making your point. People make mistakes, like I said Bassit could have handled it better.

Sorry for the sanctimoniousness crack, it was not necessary.
cwilhelmi Offline
#35 Posted: Fri, Sep 20 2002, 12:10 PM EST
Joined: 07-24-2001
Posts: 2,739
that was from me, my buddy had logged into check his lots. Sorry!!
Slimboli Offline
#36 Posted: Fri, Sep 20 2002, 12:53 PM EST
Joined: 07-09-2000
Posts: 16,139
No problem cwilhelmi/djsarason, or whomever you are. LOL!

I am a little bothered that you state, "It's just the way you come down on people all the time ..."

Oh, come on now ... is that all I do here? ;-), and ... all the time?
cayman2b Offline
#37 Posted: Fri, Sep 20 2002, 2:39 PM EST
Joined: 05-19-2000
Posts: 1,734
Slim- I thought you were done... LOL!
Slimboli Offline
#38 Posted: Fri, Sep 20 2002, 5:52 PM EST
Joined: 07-09-2000
Posts: 16,139
... I am, sorry ...
PMoreno349 Offline
#39 Posted: Fri, Sep 20 2002, 6:02 PM EST
Joined: 07-05-2002
Posts: 665
grrrrrrrr....
cwilhelmi Offline
#40 Posted: Sat, Sep 21 2002, 8:00 AM EST
Joined: 07-24-2001
Posts: 2,739
cwilhelmi Offline
#41 Posted: Sat, Sep 21 2002, 8:08 AM EST
Joined: 07-24-2001
Posts: 2,739
damn I hate it when I do that!!

Slim - I think you have increddible cigar knowledge and you're always a great resource, but the majority of your posts are telling people where/what/how they should post. I know part of it is because you love cbid, and some of the responses are necessary, but having the Lord of Discipline, board bouncer, and post police nicknames says a lot!
RobertParrott Offline
#42 Posted: Sat, Sep 21 2002, 3:35 PM EST
Joined: 06-27-2001
Posts: 344
A board bouncer is NOT necessary, C-bid runs the board not Slim... much to his chagrin... he's kind of like that guy in the movie the Wizard of Oz, only slim hides behind his computer screen.


Don't get me wrong Slim is a plethora of cigar information and I enjoy most of his posts that stay on subject, but how often does that happen.
Slimboli Offline
#43 Posted: Sat, Sep 21 2002, 4:33 PM EST
Joined: 07-09-2000
Posts: 16,139
If you would follow my posts (which I don't really care if you do or don't) ... you will find it's more often than not. Or to say the least ... not different than most folks here.

Whether you like it or not, Keith Meier has yet to voice a concern with how I handle myself at Cigarbid's forums ... and my input gives him and his staff the luxury of not having to get involved in issues they would rather not venture in to, or take sides on.

I honestly don't think I cross the line, just step on a few toes now and then, but hey, that's life in the real world. We all do it. And, until I am told differently by the moderators of this site ... I will continue to voice my opinions when I deem it necessary.

Just take them with a grain of salt ... and don't let it get under your skin. If it does, then I've made you think ...
GetYourOwn Offline
#44 Posted: Sat, Sep 21 2002, 4:44 PM EST
Joined: 04-05-2002
Posts: 734
Slim, put down the mouse and step away from this thread!



for the third time.
tailgater Offline
#45 Posted: Sat, Sep 21 2002, 6:24 PM EST
Joined: 06-01-2000
Posts: 26,185
Sounds like my "board bouncer" name stuck...hee hee ...
Anyway, no one needs to read beyond the first two posts here. One gives a warning with no negativity towards CB. The next blasts the fellow giving the FYI and claims that he was "publicly disparaging" our favorite cigar site just to get even.
Slim, I'd be with you 100% if someone claimed CBid screwed them. I just don't see the original post that way.
Like you said, we simply differ in our opinions on this one.
By the way, I smoked an IT earlier today. Sans the beetles....
bassithound Offline
#46 Posted: Sat, Sep 21 2002, 6:34 PM EST
Joined: 07-24-2002
Posts: 118
Enough, CBID went beyond and I am satisfied, I really never was disatisfied. Sh*t, I was bidding, and winning bids, and am still bidding and winning bids. THE ONLY REASON I MADE THE ORIGINAL POST WAS TO MAKE SURE SOMEONE DIDN"T PUT A LOT IN THEIR HUMI THAT MIGHT HAVE HAD A PROBLEM.
PS. I have found most IT cigars are mediocre at best, however the Rica Habana Habana Clubs I just received from CBID were excellent.
cliffie3d Offline
#47 Posted: Sat, Sep 21 2002, 9:37 PM EST
Joined: 07-17-2002
Posts: 297
Ditto on those El Ricos! Now shhhhh... don't tell anyone.
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