Gentlemen, Thank you for such quick assistance! I would have thought you worked for cigarbid! In reality, perhaps I wasnt clear in my message. The question I asked was if anyone else had recieved broken merchandise and if so, how customer service was to deal with. Plain and simple.
To "GetYourOwn": Thank you, your advice was well recieved, however the humidor I purchased was advertised with the items mentioned in the email, IE: Dividers, hygrometer and humidifier.
To "jgjam" If you were paying attention to my message you might not have asked the questions you did. For instance, you asked "have you recieved an answer from customer service". My message was posted today and says that I had just emailed customer service. If you were familiar with customer seervice you would know that they are closed on the weekends. So to answer your question obviously I havent recieved a reply yet. On the lighter side, your soapbox is an enjoyable read at times.
To "Slimboli" you mentioned "Why is it hard for some people here to realize, that the damage that has occured in shipment, is not the fault with the company that sends it? That is something out of their control, although they will bend over backwards to make it right" The only damage I mentioned was a small scratch, to which I said it didnt bother me. My reasons for posting had to do with missing components, not damage. BTW, why spend a bunch of time surfing the archives when I can post one question and get such fast knowledge from you? Thank you for such a quick response though..........
RICKAMAVEN: Thank you for such an eloquent portrayal of the loyal CBID customer, if a little convoluted. BTW, I am not a newbie, I have been a poster here for over two years and have even at times supported your super duper far left rants on occasion. Have you forgotten so soon.....?
I am starting to be reminded of the ASC......
