adelapava wrote:Hello I writing again seems previous message didn't go out , I start to have doubts regarding the trustines of you guys. I don't know what's happening, but in this way I'll not bid again
I expected "Partagas Robusto" instead received Partagas 1845 ???
I expected "CAO Consigliere Associate" and receivend a Don Augusto ???? hhuu really
I just hope there is and a good explanation.
You probably shouldn’t hold much hope that Customer Service sees this…at least that’s been more the norm lately.
When you say “…seems previous message didn’t go out…”, you’re referring to the Customer Service link in My Account? If so, you should probably try again. As well as calling (…but you may have to wait for an inordinate amount of time so be forewarned!…).
Good luck!
p.s. - you may also want to PM CelticBomber. He was the Customer Service Liaison Manager during the height of the pandemic and CS issues that followed but has been absent as of late. Again, good luck.