1. Author: JadeRose | Date: Tue, 6/9/2020, 7:12PM EST | |
We don't give a $hit. Take it somewhere else. |
2. Author: cacman | Date: Tue, 6/9/2020, 7:20PM EST | |
LOL. They come to the forum to bitch, then leave. What fun is that? |
3. Author: Sunoverbeach | Date: Tue, 6/9/2020, 7:22PM EST | |
They have a point though. I mean I just won a couple bids last week. They processed. They shipped. They arrived today and everything is present and appears in good shape. It's outrageous! |
4. Author: MACS | Date: Tue, 6/9/2020, 7:23PM EST | |
I don't order from here much, if at all, anymore.
But they have a point. Covid or not, CBid has to do better than 1 hour hold times, not answering e-mails or messages and not telling people when sh*t is on backorder.
But the "we don't care" part... totally true. |
5. Author: ZRX1200 | Date: Tue, 6/9/2020, 7:56PM EST | |
^ THATS why they need to PM jaderose |
6. Author: jespear | Date: Tue, 6/9/2020, 8:41PM EST | |
I am SO out of practice with bidding. I put a bid in on what I THOUGHT was a 5 pack, when in reality it was a "single". |
7. Author: Sunoverbeach | Date: Tue, 6/9/2020, 8:42PM EST | |
Gots to read the words. Pictures lie |
8. Author: MACS | Date: Tue, 6/9/2020, 8:52PM EST | |
Sunoverbeach wrote:Gots to read the words. Pictures lie And they do that sh*t on purpose. |
9. Author: JadeRose | Date: Tue, 6/9/2020, 9:18PM EST | |
MACS wrote:I don't order from here much, if at all, anymore.
But they have a point. Covid or not, CBid has to do better than 1 hour hold times, not answering e-mails or messages and not telling people when sh*t is on backorder.
But the "we don't care" part... totally true. Totally have a point.....but we don't care. |
10. Author: frankj1 | Date: Tue, 6/9/2020, 9:22PM EST | |
if only they wouldn't write, wouldn't call... |
11. Author: KingoftheCove | Date: Tue, 6/9/2020, 11:22PM EST | |
frankj1 wrote:if only they wouldn't write, wouldn't call... Heh heh..............you would miss em FrankieT.... |
12. Author: CelticBomber | Date: Wed, 6/10/2020, 11:12AM EST | |
Sunoverbeach wrote:Gots to read the words. Pictures lie and therein lies John's problem. The Philadelphia public school system doesn't really inspire. John's gotten by on his looks all his life. |
13. Author: frankj1 | Date: Wed, 6/10/2020, 10:04PM EST | |
KingoftheCove wrote:Heh heh..............you would miss em FrankieT.... you understand. always have. |
14. Author: izonfire | Date: Wed, 6/10/2020, 10:31PM EST | |
frankj1 wrote:if only they wouldn't write, wouldn't call... You tried to raise ‘em right and give ‘em all the advantages of a privileged childhood. You did the best you could for ‘em. You really did Papa. That’s quite apparent. As are you. And now the only time they reach out is when they need something. Heartbreaking... |
15. Author: frankj1 | Date: Wed, 6/10/2020, 11:21PM EST | |
izonfire wrote:You tried to raise ‘em right and give ‘em all the advantages of a privileged childhood. You did the best you could for ‘em. You really did Papa. That’s quite apparent. As are you. And now the only time they reach out is when they need something. Heartbreaking... soul crushing. Please take note of the op. JadeRose is a unique talent who must be appreciated during his fleeting stints on the forum. But be warned, don't ask him anything if you are askeered of any possible replies. He ain't offering massages, but he only hurts you to help you. |
16. Author: JadeRose | Date: Mon, 6/15/2020, 12:52PM EST | |
Back to the top with this one |
17. Author: JadeRose | Date: Tue, 6/16/2020, 7:30AM EST | |
top |
18. Author: frankj1 | Date: Tue, 6/16/2020, 4:39PM EST | |
pity post... |
19. Author: izonfire | Date: Wed, 6/17/2020, 6:38PM EST | |
Just reinforcing this pitiful post-pile. Which is my duty.
Smells like it too… |
20. Author: 8trackdisco | Date: Wed, 6/17/2020, 8:56PM EST | |
Perhaps they can’t fill orders as quickly due to them having to take calls from people asking about their orders.
Advice to newbies with ordering issues. -Yours is a 1st world problem. Your hand rolled premium cigars aren’t getting there fast enough. -35+ million people have lost their jobs. Presuming you still have yours, consider yourself blessed. If you lost your job, maybe there are other areas you can put your money toward. Food, rent, Midol, etc. -Your parents lied to you. You aren’t special. Worse things are happening to better people.
Have the day of you choice. |
21. Author: frankj1 | Date: Wed, 6/17/2020, 9:46PM EST | |
their parents dropped them off at our fire station |
22. Author: Notthe1 | Date: Wed, 6/17/2020, 11:04PM EST | |
8trackdisco wrote:...
Advice to newbies with ordering issues. -Yours is a 1st world problem. Your hand rolled premium cigars aren’t getting there fast enough. ... -Your parents lied to you. You aren’t special. Worse things are happening to better people.
Have the day of you choice. 1st world problems, indeed. and Momma did lie, she lied alot and real bad sometimes. Don't believe they hype!!! |
23. Author: grege93 | Date: Thu, 6/18/2020, 9:44PM EST | |
A few things to know. #1. Don’t bother calling customer service until you are 8 business days after it ships. Nothing they can do for you till then. It isn’t considered lost until 8 business days have passed. #2.If your order consists of any cigarillos, it doesn’t ship regular UPS to USPS. It ships UPS mail innovations to USPS. Nothing but problems with mail innovations. # 3. Cbid is taking 3 times the orders and customer service calls as a topical Christmas time. The same amount of staffing, no increase. #4. Cbid is currently shipping 20,000 orders per day. They are swamped. Be patient. Wait out the 8 business days before you start your inquiries. They are just as frustrated and overwhelmed as you are. |
24. Author: frankj1 | Date: Thu, 6/18/2020, 10:27PM EST | |
hey! which side are you on?
nothing worse than an old noob! |
25. Author: izonfire | Date: Thu, 6/18/2020, 10:32PM EST | |
8trackdisco wrote:.....-Your parents lied to you. You aren’t special. Worse things are happening to better people....
Love this line. I owe you a drink... 🥃 |
26. Author: izonfire | Date: Thu, 6/18/2020, 10:35PM EST | |
frankj1 wrote:hey! which side are you on?..... I know! Confusing. I think he’s the EGregious Chameleon... |
27. Author: grege93 | Date: Fri, 6/19/2020, 5:12AM EST | |
I got through to customer service! I was educated and enlightened! I’ve come to the realization it’s not either or. It’s somewhere in between. Not afraid to admit when I’m half wrong! |
28. Author: pitvpr | Date: Fri, 6/19/2020, 9:04PM EST | |
I have an order (two auctions) that are stuck in limbo due to my CC on file is no longer valid, and I “have” to call to get this fixed, pointless, I guess I move on... and don’t give a $hit -/ |
29. Author: Mcdanielsamuel | Date: Sat, 6/20/2020, 10:55AM EST | |
¯\_༼ •́ ͜ʖ •̀ ༽_/¯ |
30. Author: izonfire | Date: Sat, 6/20/2020, 2:48PM EST | |
pitvpr wrote:I have an order (two auctions) that are stuck in limbo due to my CC on file is no longer valid, and I “have” to call to get this fixed, pointless, I guess I move on... and don’t give a $hit -/ Not the post I would expect from a pit viper. A rat snake, maybe... |
31. Author: frankj1 | Date: Sat, 6/20/2020, 4:10PM EST | |
izonfire wrote:Not the post I would expect from a pit viper. A rat snake, maybe... takes nearly 4 years until we hear from him, and what's he say? he don't give a chit. why even post? coulda retired with a no-hitter. |
32. Author: frankj1 | Date: Sat, 6/20/2020, 4:11PM EST | |
thought about it. I'm sorry. |
33. Author: KingoftheCove | Date: Sat, 6/20/2020, 5:16PM EST | |
frankj1 wrote:thought about it. I'm sorry. WTF FrankieT! I mean, I know your a liberal of sorts, but NOW you’re getting soft as well? Color me disappointed... |
34. Author: tonygraz | Date: Sat, 6/20/2020, 8:49PM EST | |
Seems like there are less of these noop complaints in the last few days. Did the company finally notice there were some problems. |
35. Author: Mcdanielsamuel | Date: Sat, 6/20/2020, 8:53PM EST | |
I think people are starting to understand and b&m are up and running. Quite a few posts on r/cigars about people visiting their local shops. |
36. Author: frankj1 | Date: Sat, 6/20/2020, 10:06PM EST | |
KingoftheCove wrote:WTF FrankieT! I mean, I know your a liberal of sorts, but NOW you’re getting soft as well? Color me disappointed... it's not easy being green Kermit T. Frog |
37. Author: HockeyDad | Date: Sat, 6/20/2020, 10:59PM EST | |
Won three boxes this week with weekly shipping set to Thursday. Cigars shipped Thursday.
Outrage. |
38. Author: Mcdanielsamuel | Date: Thu, 6/25/2020, 1:28PM EST | |
top |
39. Author: Shibbershabber5438 | Date: Thu, 7/2/2020, 2:59PM EST | |
Maybe just ignore these ****?
Im sick of bidding against all of these god damned stimulus check having, $1200/wk unemployment having asshats...
So, whiny noobs... the company doesnt care about your one order, they cant even see straight right now... These forums dont give a **** about you or your order, period, ever...
Go buy your **** somewhere else. |
40. Author: Palama | Date: Thu, 7/2/2020, 3:14PM EST | |
Shibbershabber5438 wrote:Maybe just ignore these ****?
Im sick of bidding against all of these god damned stimulus check having, $1200/wk unemployment having asshats...
So, whiny noobs... the company doesnt care about your one order, they cant even see straight right now... These forums dont give a **** about you or your order, period, ever...
Go buy your **** somewhere else. Good way of getting rid of bidding competitors! |
41. Author: tonygraz | Date: Thu, 7/2/2020, 3:58PM EST | |
tonygraz wrote:Seems like there are less of these noop complaints in the last few days. Did the company finally notice there were some problems. Boy, was I wrong ! |
42. Author: frankj1 | Date: Thu, 7/2/2020, 10:55PM EST | |
Palama wrote:Good way of getting rid of bidding competitors! noob of the year? |
43. Author: MACS | Date: Thu, 7/2/2020, 11:04PM EST | |
frankj1 wrote:noob of the year? And he has the temerity to call the others noobs... can we keep him? |
44. Author: frankj1 | Date: Thu, 7/2/2020, 11:09PM EST | |
MACS wrote:And he has the temerity to call the others noobs... can we keep him? this is best left to Ram to decide. |
45. Author: teedubbya | Date: Thu, 7/2/2020, 11:44PM EST | |
Screw ram I wanna keep him |
46. Author: Palama | Date: Fri, 7/3/2020, 12:12AM EST | |
frankj1 wrote:noob of the year? Who are the other candidates? |
47. Author: tonygraz | Date: Fri, 7/3/2020, 5:47AM EST | |
How about Mrcrap ? |
48. Author: frankj1 | Date: Fri, 7/3/2020, 11:50AM EST | |
Palama wrote:Who are the other candidates? I dunno. Just got carried away in an adrenaline rush |
49. Author: Goodkat | Date: Fri, 7/3/2020, 12:44PM EST | |
grege93 wrote:A few things to know. #1. Don’t bother calling customer service until you are 8 business days after it ships. Nothing they can do for you till then. It isn’t considered lost until 8 business days have passed. #2.If your order consists of any cigarillos, it doesn’t ship regular UPS to USPS. It ships UPS mail innovations to USPS. Nothing but problems with mail innovations. # 3. Cbid is taking 3 times the orders and customer service calls as a topical Christmas time. The same amount of staffing, no increase. #4. Cbid is currently shipping 20,000 orders per day. They are swamped. Be patient. Wait out the 8 business days before you start your inquiries. They are just as frustrated and overwhelmed as you are. Ah, finally someone worth listening to! Glad to see the issues are just due to a glut of orders and not something more serious. The rest of you bellyaching about people coming here for answers are crying in the rain. |
50. Author: octavup | Date: Tue, 7/7/2020, 10:14AM EST | |
grege93 wrote:A few things to know. #1. Don’t bother calling customer service until you are 8 business days after it ships. Nothing they can do for you till then. It isn’t considered lost until 8 business days have passed. #2.If your order consists of any cigarillos, it doesn’t ship regular UPS to USPS. It ships UPS mail innovations to USPS. Nothing but problems with mail innovations. # 3. Cbid is taking 3 times the orders and customer service calls as a topical Christmas time. The same amount of staffing, no increase. #4. Cbid is currently shipping 20,000 orders per day. They are swamped. Be patient. Wait out the 8 business days before you start your inquiries. They are just as frustrated and overwhelmed as you are. Sorry, there's no excuse for lousy service. If business is that good, hire more people to handle it. There are plenty of people in need of employment. My problem became apparent as soon as they emailed me my invoice for a rather large purchase. Why should I have to wait 8+ days to contact them (see #1 above). Besides, are my wait times on hold with customer service going to be any different eight days from now? Again they seem to be playing games with shipping charges. This isn't the first time. (For those interested, do a search for "When a 5-pack isn't a 5-pack") As long as Cbid has a credit card on file and customer service won't pick up, they are running the perfect scam. Now I can sit back and wait for all the brown-nosers here to chime in and defend these questionable business practices. |