Billy, what fudge gave you will work, it will launch their e-mail and send the form.
What server is the site on?
Does it allow cgi access?
If it does, then you can use a form program, but be careful, some form programs like formmail have big security holes that spammers can use.
Make sure that whatever program you use uses sendmail and only allows access from a page on your server/domain.
The form needs to have an action to work. So you have to have something like the [form action=] that fudge posted. Usually there will be a form action=programname.pl or something like that.
Hope this helps.