- Information Collected
- Why We Collect Information
- How We Collect Information
- The Information We Collect
- Use of Information We Collect
- Notifications of Changes
- Opt Out
- Age Verification
CigarBid is committed to protecting and respecting your privacy. The following policy will outline how we gather and use any information from our customers, visitors, and guests. If you have any questions or concerns regarding the policies set forth here, you may contact us at any time.
We hold our customers, and the information they share with us, in the highest regard. Maintaining your privacy is critical to us. We will not sell, share, or rent your information to others in any ways different from those disclosed in this statement.
We gather and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information; but you may not be able to take advantage of key features of online shopping.
Why We Collect Information
CigarBid gathers information about customers so that customers may quickly navigate our site for products of interest, accurately place orders, and improve your experience at CigarBid.com.
Our goal is to provide our customers with the highest level of service possible. From your first visit to our web site to the delivery of your order, we want you to be completely satisfied with the experience. By collecting information, we are able to offer you features (such as login and password information) which saves you time during the order process.
How We Collect Information
During the order process and while creating an account, you are prompted to supply us with your contact, billing, and shipping information. This information must be provided in order to complete a purchase and is used to complete your order and contact you regarding your order.
The Information We Collect
To process your order, we require you to supply us with your correct billing address, shipping address, and contact information. The transfer of this information is secure and cannot be received or read by others. Your credit card information is only shared with our bank for authorization.
Use of Information We Collect
Emails: If you have selected to receive our email specials, we will send you emails to our exclusive deals. If you choose to unsubscribe from receiving these deals, please edit your email preferences. Additionally, we use your email address to send order confirmation emails and invoices.
Partners: CigarBid partners with companies that offer products and services we believe may be of interest to our customers. If you purchase a product from us, there is a chance we may exchange your name with another company whose products and services might interest you. If you do not want to have your name exchanged, please contact us.
Our web site may use SessionCam for analysis. SessionCam is a product that has been developed by SessionCam LTD. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam from CigarBid website is for CigarBid internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
Notifications of Changes
CigarBid is committed to protecting your private information. To help safeguard against unauthorized access and to ensure appropriate use of information, we have put in place systems and procedures to secure the information we collect online.
We protect the security of your information during transmission by using Transport Layer Security (SSL) software, which encrypts information you input. This industry standard encrypts all of your information, including credit card numbers, so that it cannot be read as the information is exchanged via the internet.
Additionally, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off and close all browsers when finished using a shared computer.
Why do we verify your age?
We do not sell our products to anyone under the age of 21. We use a non-affiliated third party company, Veratad Technologies, LLC, to verify that you are who you say you are and to confirm that you are 21 or older.
How does Veratad’s Age Verification work?
Veratad Age and Identity Verification Solutions Veratad’s AgeMatch Age Verification services use multiple trusted data sources containing billions of public records to return an age validation based on the personal information you submit. This service is specifically designed to validate and protect your identity while maintaining the highest level of consumer privacy when processing online transactions.
Access to the public records allows Veratad to validate the information you provide and in some cases, depending on the nature of your purchase, to present a series of multiple choice questions based on non-credit related (“out-of-wallet”) historical facts about you. These facts are obtained by instantaneously scanning billions of public records from trusted data sources containing information that would not generally be found in your wallet if lost or stolen.
Is the information I provide secure?
Veratad’s secure 256 bit encryption technology ensures the safe delivery of the information you provide online. In addition, Veratad does not store your sensitive personal information or share (or sell) any data with other third parties. This practice assures you that unauthorized parties cannot gain access to your sensitive personal information.
What happens if I cannot be verified by the Age Verification process?
A small percentage of shoppers may not be verifiable due to limited availability of publicly available information in the age verification databases. If this happens, we will attempt to contact you via phone and email to verify your age. We typically require a copy of your driver’s license or some other form of government issued ID that verifies your date of birth.
I live outside of the U.S. Can I be verified?
Our use of Veratad’s Age Verification is based solely on U.S. records and therefore verification of individuals residing outside the U.S. is unavailable, unless you are using a military address outside the U.S. Individuals in all other countries will be subject to our manual review process described in the previous section.