Quite true Robert.
If I received a trade that I was willing to openly complain about the quality of, I would give the sender an opportunity (off-line) to make good on his/her half of the trade.
If they didn't back-up their half, I would buy a camera (I don't own a digital camera...) and post a picture of it on the pics forum so others could verify that I wasn't trying to rip anyone off.
I've received packages before that had a broken cigar or two in them and never said anything because it wasn't a problem to me. It happens.
But, if I received one where the whole package wasn't damaged on the outside, and the cigars were broken, that would be a different story all together.