Jdllizard --- the staff at CB are very busy, and just don't have the time to sit down and read every thread that is posted ... they've mentioned this many times in the past.
If you have a questions for them, it's best to click the 'Contact Customer Service' button on the bottom of the main page ... and they will give you a direct answer to any queston you may have ... or you can just wait, and hope they just happen to read this thread.