dccrens
Monday, August 16, 2004 11:11:00 AM
Trish, or anyone else.

Last week I sent an email in to customer service reqarding a problem with a couple of bids I won. I haven't recieved an answer back yet. Can you tell me if the email was recieved?

dccrens

TrishS@CigarBid
Monday, August 16, 2004 12:38:00 PM
dcc,

The only email I have from you came in on Saturday evening. Customer Service is in the office from Monday through Friday. I'm sure one of our CSRs will respond today - tomorrow at the latest.

Let me know if there was an email before that so I can find it. Better yet, if there was an earlier email, please send it again.

Thanks!

Trish

dccrens
Monday, August 16, 2004 3:49:00 PM
Trish,

Jessica replied today with an outstanding solution and service. Problem solved, and thanks again for the great site, product and service.

Dccrens

CWFoster
Monday, August 16, 2004 5:29:00 PM
I LOVE THIS PLACE!!!!!!!!!!
Messier11
Monday, August 16, 2004 7:02:00 PM
Me too. Had several lots delivered a couple of weeks ago and one was short. I emailed CS and everything was taken care of within the next few days. Thanks to all for the great service.
jessicas@cigarbid
Tuesday, August 17, 2004 5:18:00 AM
What can I say? We are the best! It's great to hear positive comments like this! C-Bid customers ROCK!
CWFoster
Tuesday, August 17, 2004 6:03:00 AM
What can I say? the prices are great! (just what you are willing to pay!) and I just THOUGHT the people were great before I went to Cigar Fest, now I KNOW they are fantastic! 🙂 Thanks and Kudos to all you folks!