angus13
  • angus13
  • Herf-A-Holic Topic Starter
Thursday, December 18, 2008 5:11:00 PM
so I just bought this PC game from Circuit City...

Game called Fury, strictly online play on the game companys servers, now I find out that in September, the company went bankrupt and closed all its servers and the game is a useless piece of software, and the screwed up part was the game is not returnable as CC is going away and all purchases are final...

I suppose I can file a merchant dispute as the product is not usable...

what a waste...

neopuritan
Thursday, December 18, 2008 5:12:00 PM
Bummer.
marc palanzo
Thursday, December 18, 2008 5:18:00 PM
Talk to the store manager. Even though they are going under, maybe he/she will step up and do the right thing considering the circumstances. What does he care, he losing his job anyway.
MARKQ
Thursday, December 18, 2008 5:20:00 PM
...and they wonder why they're going under.
MiamiJosh
Friday, December 19, 2008 10:52:00 AM
Not all CC are going out of business (yet!) I'm sure something can be done.

(is it wrong that I laughed when I read this)

kpacedo
Friday, December 19, 2008 11:13:00 AM
yea, my 10 year old cousin also had a ****fit when he found out he couldnt play with one of his toys anymore.

;-)

CigarRichieRich
Friday, December 19, 2008 11:15:00 AM
thats lame!
angus13
  • angus13
  • Herf-A-Holic Topic Starter
Friday, December 19, 2008 12:35:00 PM
Hey Kpac... I never even got to play. they shut down the servers 4 months ago and the store was still selling them... Bastids...

Oh well, I just filed a merchant dispute claim with the bank as the merchant sold unusable/defective product and refuses to take it back...

LOL

I just am somewhat surprised at the audacity of the merchant. But I shouldn't be... CC has sucked with customer service since their conception... surprised they lasted as long as they have...

donutboy2000
Friday, December 19, 2008 8:36:00 PM
Dispute the credit card charge.
bsevern
Friday, December 19, 2008 8:45:00 PM
^ good point.

That's not the first time I've seen that happen.

SteveS
Friday, December 19, 2008 9:42:00 PM
I stopped doing business with Circuit City more than 15 years ago ... I'm not surprised at all by your story ... my only surprise in all of this is that CC didn't go broke long ago ...
sloth
Friday, December 19, 2008 10:17:00 PM
They shouldn't of had them on the shelf.... tell them that and get your money back...

If they don't comply threaten them with a BBB complaint.

Its like selling moldy bread!