I have an issue on my pc which is becoming somewhat bothersome.

One mouse “click” is sometimes lumped together as two. It causes me to inadvertently delete a couple of emails at a time when I was only deleting one, X out of Outlook altogether when I have merely closed only ONE document, and causes more than one Explorer page to move forward or backward on the browser. Little things like highlighting or even spacing are sometimes made doubly difficult as well.

In order to stay in Outlook, many times I will open the application 5 or 6 times so that I don’t have to wait to get back in after I get kicked out.

I’ve been told by some that this may be due to memory issues while others say it may be a lingering virus. Don't think that it's a memory issue because 80% is supposedly unused.

What do you think?

mouse driver?

what kinda mouse you got? perhaps you can go to the mouse icon in control panel and assign what each button does....

if it's not a standard mouse- perhaps installing the latest drivers?

nine

Does this happen in other programs or just in Outlook?

Have you been downloading Windows updates regular?

If it is just Outlook make sure your updates are up to date!I have had weird things with outlook in the past and updates always seem to fix it.

If this happens in other programs,your mouse may be junk, or dirty. I know this sounds silly but it is very possible.

What type of mouse do you have? Laser or the old trackball. Is it new?

I would start with updates.Honestly it could be several things.

Are you running XP or Vista? What version of Outlook?

Nine, it's a standard Dell (1 yr.?) and used to work just fine unless it got dirty.

Ok I see you have trouble in IE as well. This could be maleware or a virus. But I would start with simple stuff and then move on. What maleware and Anti Virus do you use?

Look at the bottom and see it there is a door you can take off and pull the ball out. If there is no ball, it should be a laser.Look to see if its dirty on the bottom or in between the buttons.Do you have another mouse laying around to try?

If mouse looks good run updates.

Thats were I would start and run a full scan of all disks with your anti virus. Do you have a registry repair program?

regular 2 button mouse?

how does it feel when you click?

hmmmm.... really, could be one of a lot of things.

check the mouse configuration and get back to me...

nine

This can be several things.

First, and easiest to check, is the mouse settings on your PC's Control Panel Applet (titled "Mouse"). Under the "Buttons" tab there wil be a slider bar that allows you to adjust the double-click rate of the mouse. It may be that your double-click rate is too high.

Second - and nine999 hit on this - your mouse driver might be bad. Most reputable manufacturers of mice (Microsoft, Logitech) will have "Support" pages on their websites where you can download updated drivers. Conflicts between drivers may also be an issue - this is a REAL difficult thing to fix. Most of the time, the only way I've been able to resolve this kind of issue is to reinstall the operating system. Sometimes reinstalling the mouse driver resolves a driver conflict, and sometimes it doesn't.

Third, and this is kinda rare, there may be a problem with the mouse or the mouse button. Mouse buttons are subject to the same wear and tear as any other type of button. All microchips and electronics components also fail over time, so your USB driver or serial interface components can go bad. To fix this, replace the mouse. Your average mouse costs less that $20.00 these days.

A virus is also a possibility, though somewhat doubtful. Easiest fix is to get a virus checker and scan your PC.

Excellent questions, Iurox.

1. Does this happen in other programs or just in Outlook?

**Different programs (Mostly Explorer & Word)

2.Have you been downloading Windows updates regular?

**Been neglecting/ignoring mostly (upgrading every 2- 3 mos.) until a day or so ago.

3. If it is just Outlook make sure your updates are up to date!I have had weird things with outlook in the past and updates always seem to fix it.

**I heard the same thing.

4.If this happens in other programs,your mouse may be junk, or dirty. I know this sounds silly but it is very possible.

**Nine said similar. Should I replace it with any of the other trackballs (mostly older Dells) in storage just to see if it makes a difference?

5.What type of mouse do you have? Laser or the old trackball. Is it new?

**Dell Trackball- approx. 1 yr.

6.Are you running XP or Vista?

**XP

7.What version of Outlook?

**Outlook 2007

any, ANY mouse will do.

Holy Moses, youse guys are brainiacs!!!

Let me take my 2 button mouse, print this thread & clean the darn thing first.

Thanks!!

doesn't sound like a virus/updates issue..... yet.

MAYBE hardware, maybe button assignment.

if you have another mouse, even a really old one- try that first. if it works- GREAT!

if not, we'll try the driver rout.

nine

Tape two fingers together.

Pull the trackball out and look inside there are 2 little wheels with a bunch of lint on them!

I would bet on it! Just wipe them off and spin the all the way around then blow it out!

[email protected] if you need further help!

As for Outlook moving an Internet Explorer page backkwards or forwards, the Outlook PC program (not a web-based Outlook application) should not interface at all with Internet Explorer. The only possibility I see here is some sort of interconnectivity between your Outlook application and Internet Explorer - a third-party application. Or (a stronger possibility) a virus.

Resources should not be an issue here. When the PC runs low on memory, it "maps out" memory spaces to the hard drive, and swaps stuff in and out on an as-needed basis. The operating system will tell you when resources are low (it'll typically say that it cannot allocate virtual memory, or something like that).

I once had that Microsoft Business Contact Manager installed on my last company laptop - a Microsoft Outlook add-on. This caused my Outlook to take a dump.

Given what you've mentioned here, it sounds like you've got some malware or a virus. What virus checking software do you use?

I think you have memory issues and a lingering virus.

But your computer appears to be fine.

get an optical mouse, if you don't have one already......otherwise it sounds like a typical BCAC error.

Could be the I.D. tenT protocol as well.

Sounds like a job for

Mouse Sensitivity Adjustment Man @@##!!

Thank you, 8.

Just cleaned the mouse very carefully (it was filthy) & also slowed down the mouse's double click setting but that didn't make any discernible difference. In fact, I just deleted an email along with one of Charlie's "special" emails (sigh). LOL Then twice when I was closing out of an email, Outlook closed as well.

Interestingly enough, when I position the cursor/arrow on this very post to italicize, add comma, etc, I noticed that it would sometime highlight the word and then the paragraph as well. Also, when I want to highlight on purpose, it doesn't take until the 3rd or 4th try.

I have Malwarebytes & Norton Systemworks.

Malwarebytes doesn't detect anything but Norton has detected two things in the recent past. Can't remember what they were but my consultant seemed to think that they were quaranteed. Will run again to get the names. Thanks.

ID Tent protocol??? Holy...