I recently received my first order yesterday and I wasn't too happy with the overall quality of the items that were shipped. Most sticks appeared almost dried out, I guess the fact that my order shipped on a thursday and sat on a cold & dry UPS shipping dock all weekend can't be good for cigars packed in a just a zip-lock bag. Am I just being overly concerned for no reason? Just my two cents. Flame at will 🙂

Well actually there are two things you can do:

1 rehumidify the smokes and they should be just fine; or

2 return them and indicate that you were not satisfied with the quality..they may or may not charge a 15% restocking fee depending on the validity of your claim.

Good luck,

Cookie

Dude, a couple weeks in the humi and they'll be as good as new. I usually get mine soaking wet. I live in NYC. you could aslo contact customer service and change your preference to USPS(they usually get there faster). THey have great customer service, they will work with you until you're satisfied.

Headstrong - I am sorry to hear about the condition of your cigars. All of our cigars are stored at the optimum conditions, at all times, and guaranteed fresh upon leaving our warehouse. However, while in transit, these cigars will be introduced to various conditions for extended periods of time which can result in a gain or loss of moisture. More often than not, this gain or loss can be easily cured with some time in a properly maintained humidor.

Regardless, we guarantee your satisfaction, so please feel free to call Customer Service at 1-800-830-4590, or simply send an email to [email protected].

yup, it's just you.

All I can tell you is that it's not me ...

Welcome to the insane ensalium (sp), and don't forget to send the above SteveS a cigar! LOL!!!

I live on the left coast and mine are never dry.

Personally, I think a week or so in transit in a fairly enclosed environment is not sufficient time for cigars to lose any signivicant amounts of moisture.

Keep in mind, time in transit is not always the issue. A package can only be in transit for 2 days, but experience extremely hot or cold temperatures during this time, resulting in a loss of moisture.

I just loaded my humidors with the latest shipments from CBid and from trades and such, and I had to take the humidfier OUT of one of my dors cause the hygrometer went crazy go nuts. It's settling down now. The only issue I've had with dry cigars was an Acid sampler that I rec'd that was factory shrink wrapped, and CBid made good on that with no problem at all.

I've been very happy with the service and the message board. However, if anyone can point me towards instructions on building a coolidor, I'd appreciate that.

Thanks,

Russ

PS What could I possibly send SteveR that he hasn't already tried?

Hey distresing,

Check out the search function, select all posts, enter coolerdor, and check out the threads man.

It's that easy.

Welcome to the boards.

Dave (A.K.A. Homebrew)

thanks, dude. SteveR posted a link, and by Monday, I'll have a new coolerdor working. Hell, my ex even offered me the cooler. And picked up the wet foam for me. I think she's hot for me again.

Must be she's broke.

Yes it is just you !!!!!!

I live in SoCal, everything I recv. comes dry.

I have no problems w/that.

For the price of all the quality puros, a little time in the humi.(w/confidence)and their good to go!

stop with the is it just me stuff's cuz, and since you be new to the game hello to you sir. keep a stiff upper lip, thing's arn't so bad they only get better with age. please dont take it so seriously put's them in your box and presto they be as good as new.

distressing.....no mysteries about a coolidor.....just go to wally's and get one....my 50 qt. was $13.00....then stop at florist and get a chunk of that green stuff they stick flowers in, put a fist size hunk of that in the bottom of a small tupper container, (you don't even have to cover it), and soak it with 50/50.....bam !....Coolidor ! Who says it gotta be fancy