Me: freaking out that I accidentally bid (and OVERBID)on a lot that I thought was something else, thinking I had just spent $90+ that I couldn't afford/want.

C-Bid Customer Service: calmly, and without hesitation took care of the situation.

With service like this, its no wonder their customers are so loyal.

Thanks, from an eventually life-long customer.

I'm with you Ryan. Recently had a shortage on an order and all it took was one e-mail to fix. Extremely friendly response, no questions asked and I had my package in two days. Doesn't get any better than that. Thanks Jessica (and Trish), outstanding!

third...

Thanks guys! That's what we are here for! 🙂

In a world of businesses where the attitude SEEMS to be "we could get a lot done around here if it weren't for all the crummy customers getting in our way", it's refreshing to find the high level of customer service that CI/CBid exhibits on a consistant basis ... it's an achievment that starts at the top and takes careful hiring and training to maintain ... not an easy thing to do ...

As always, kudos to our hosts ...

I'm just amazed they can stay in business. Usually you either get great prices (Wal-Mart) or great service (Nordstrom). In my book, C-bid is tops in both areas - I've never seen lower prices, and can't even imagine what it would be like to have better customer service. C-bid is the BEST!!!

Just a tip. I've found that, if I avoid bidding at 2 a.m., after a long night of drinking my favorite vodka, I tend to bid fewer box prices for 5-packs.

That's not to say it doesn't happen anymore...