I need to get in on this one.
Jon; I have a couple of CAO meerschaums that I love. On one of them, there is a plastic piece inside the shank that is broken. I sent an email to your customer service department a couple of days ago, and have not gotten any reply. I just want to purchase a new part. Any way to speed this up?
Oh, and by the way, if you do have any free pipes I would like to get in on that action!
Jdllizard; email me, I have a couple of web sites that have some CAO pipes. I never found any sites that had a great selection, though.
J