davey, if you are how you describe yourself, that's a very effective management style. Encouraging without being weak or taken advantage of is delicate balance. My Director and Manager are smart, demanding, and always have a game plan to follow. They are light-hearted when the time is right, but will put the hammer down if the game plan is not followed. If you set a high standard, lead by example, you are fair, you encourage, and reward high performance on a consistant basis and you still have trouble with your managers - it sounds to me like YOU need to put the hammer down or make changes. And they need to know that. Fear is a great motivator.