To Hold for the Next Available Representative!

Hold Hell,

I did the dishes, vacumed the house, washed the windows, did 3 loads of laundry, washed my truck, fixed lunch and supper and even took a nap..(Your Call is subject to being monitored and/or recorded) Hello? Hello? Yea Hello, what can we do for you?

Now Finally Now I am speaking with a Representative? What did I wake Your Arse up? Well I was taking a nap to your nappy arse music you got playing while on hold for 22 hours...Do People even work anymore?

I even love getting a Rep who doesn't speak english and doesn't understand it very well either...

Ah the good life!

Hog

usahog,

Saw you post on Misc...

Hope this helps...

Yep Thanks.. that fits the profile of the next available Representative to handle your situation

Too A TEE! LOL

Hog

How true it is. I am an Account Manager for one of the largest Telecommunication Companies in the world and we did some "outsourcing" for Dell Computers about 2 years ago. We had a help desk in Texas and every day we would hear the customers tell us how happy they were to speak to an "american" and not someone in India. We would have to de-escalate soopo many calls each day simply due communication barriers due to the nature of the business. At one point, our facility in Mumbai India were taking language desensitization classes to sound "more american". The sad thing was that they were trying to mimmick our Texan accent which any good Texan knows is unattainable unless you leave here.

To make a long story short, imagine a tech from India trying to poorly mimmick a Texan accent, using the name "john" when you call for assistance.

I'm very glad that I've since moved over to the Insurance Division and now represent a top notch, San Antonio based insurance company who believes in spending a little extra money and keeping business in the US.

-- steps off podium --