QMPASH
  • QMPASH
  • Aficionado Topic Starter
Monday, September 28, 2015 6:13:44 AM
Just received a box of Cuba Libre Coronas. This was about the third or fourth box I have bought from C-bid. Unlike the other boxes, this one wasn't sealed. I lit up the first stick and it, unlike all the cigars in the other boxes, started to unravel. This leads me to believe (I don't know for sure) that an empty box was filled with cigars that had been laying around. Sounds like something the T-Company in Florida does on a regular basis, losing a lot of customers in the process and gaining one of the worst reputations in the business. To be fair; I could be wrong. I'm just guessing.
Abrignac
Monday, September 28, 2015 7:20:06 AM
Just curious, but have you already contacted customer service about this?
Thunder.Gerbil
Monday, September 28, 2015 10:10:19 AM

Just curious, but have you already contacted customer service about this?

Abrignac wrote:

But publicly posting unfounded accusations based on wild speculation is so much more entertaining.

tonygraz
Monday, September 28, 2015 10:43:12 AM
You bought 3 or 4 boxes of those ?
Abrignac
Monday, September 28, 2015 10:50:48 AM

You bought 3 or 4 boxes of those ?

tonygraz wrote:

They must have been out of Sabor del Ano.

ZRX1200
Monday, September 28, 2015 11:10:55 AM
Their warehouse tends to keep things on the humid side, so I doubt it's a "storage conditions" issue. And if they're kept loose that in and of itself has no bearing on construction/burn issues. Also repackaging a box like that is labor intensive ($$$) unless you hire slaves (which I think that schitty outfit in Florida might).

More importantly than Abrinac's question, you posting this after smoking ONE?

One bad cigar out of 3+ boxes of Cuba Libre is actually pretty impressive.

If you NEVER want problems, buy Padron or Fuente.

t33bone
Monday, September 28, 2015 11:22:22 AM

But publicly posting unfounded accusations based on wild speculation is so much more entertaining.

Thunder.Gerbil wrote:

#-o

👍

illinichaser
Monday, September 28, 2015 1:44:01 PM

If you NEVER want problems, buy Padron or Fuente.

ZRX1200 wrote:

Amen to this. This, among other reasons, is why I don't smoke cheap cigars. I'd rather smoke only 1 or 2 a week and KNOW they are going to be good, than jack around with bargain barrel crap that I later have to mow over. .

cacman
Monday, September 28, 2015 2:26:05 PM

Just received a box of Cuba Libre Coronas.

QMPASH wrote:

You actually paid money for those?

99cobra2881
Monday, September 28, 2015 3:25:02 PM
This is about how the call would've gone....

"Hello cbid customer service how may I help you"

"I won a box of dog **** on auction and I'm pretty sure there's some cat **** in the box!!!!"

"I'm terribly sorry about that please return your box of dog **** and we will send you out a new box right away"

Maybe not calling it dog **** but hey why do anything right since this thread is a blaring example of what not to do when you have a problem w cbid. Certainly not use it as an excuse to compare cbid to another questionable competitor before cbid customer service has had the chance to make it right.

gummy jones
Monday, September 28, 2015 3:32:12 PM
if you won a box of t52s and you were having this problem, maybe. but with more budget engineered cigars qc is often lacking (as someone who enjoys a wide range of various sticks i can certainly attest to this)

step 1: try another

step 2: try another still

step 3: okay one more, this time from the bottom

step 4: inspect the rest and give the ladies a call. i have had one issue since being here and the problem was fixed before i could blink.

Quilp
Monday, September 28, 2015 6:01:10 PM
Easy fellas. Q is in the 3rd stage of mourning over having had his last Rocky Patel. Cut the guy a little slack.
dstieger
Monday, September 28, 2015 7:22:42 PM
Shhhh.....these are actually great one dollar cigars. I've bought many boxes of them. Still do, on occasion. Perfect for fishing. Meets all my criteria for fishing cigars; cheap, box pressed so they don't roll around the boat, can leave them hanging out of my mouth for long time without getting sour or wonky, and taste quite decent.
QMPASH
  • QMPASH
  • Aficionado Topic Starter
Tuesday, September 29, 2015 7:53:01 PM
If you read my post, which is doubtful, I didn't accuse c-bid of anything yet, except perhaps, being 'expedient." You're the one who is making unfounded accusations or perhaps you are a mind reader. I also said "I could be mistaken." My purpose was to see if anyone else had noticed this. If they had, I might then have made an "accusation" (exactly what, I'm not sure at this point.) Incidentally, to the other posters who knocked Cuba Libre-Perhaps you have mixed them up with "Free Cuba." Two different brands. Unlike their higher-priced brothers, I have never had a Cuba Libre unravel on me, a cap dissolve or have had little bits of tobacco stranded in my mouth after each puff. They always have had an even burn, nice aroma and a great taste (including a nice long finish.) No, they are not Padrons, Fuentes or Cubans or even an Illusione but, for the price, there is nothing even close. If you don't like them, it is a matter of taste and so be it. Nobody is asking you to buy them. As far as calling customer service; so far, only one cigar out of 20 were bad.But if significantly more (5 or more) exhibit the same problem, it is my last box from c-bid. I have already (over the years) dropped three other on-line purveyors for the same reason.
QMPASH
  • QMPASH
  • Aficionado Topic Starter
Friday, October 2, 2015 10:53:58 AM
A tempest in a teapot. About half-way through the box and the rest of them seem to be ok.

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