AZCigarguy
Thursday, August 25, 2016 6:17:43 PM
Anyone out there have issues with the shipping times here. I won a lot and it shipped out on 8-18. As of today it is still in transit and to me that is just a joke. Considering the temps and dry weather there is no doubt the cigars are either ruined or very very dry and will need to rest for month not to mention all the oils (Flavor) lost and the character of the cigar greatly impacted. I sent Cigar Bid an email day or so ago asking about this and they did as expected ZERO reply. Just curious anyone else feed, I feel the customer is being screwed we are paying for quality product and they are shipping it so slow its ruining our merch. I know I know they will be fine right. Well I feel otherwise, they are shipping a delicate product and this is more less destroying it and making it taste like crap. I should not have to condition for a month now and hope for it to taste ok, that is BS.

Cheers.

Whistlebritches
Thursday, August 25, 2016 6:50:04 PM
You're absolutely correct..........they should hire a bunch of little flying fairy's that deliver them directly to your door in less than 6 hours after ordering.
sd72
Thursday, August 25, 2016 6:51:46 PM
Maybe they could fly us to the factory to pick them up, that would be sick!!!!
dkeage
Thursday, August 25, 2016 6:56:02 PM
You will be missed....
jjanecka
Thursday, August 25, 2016 7:51:00 PM
You could buy a boveda pak with every shipment... moron.
frankj1
Thursday, August 25, 2016 8:31:06 PM
you could not buy them here.
jjanecka
Thursday, August 25, 2016 8:36:42 PM
^+1
AZCigarguy
Thursday, August 25, 2016 8:54:21 PM

You could buy a boveda pak with every shipment... moron.

jjanecka wrote:

Wow your a genius. So your saying I should buy a humidification pack to ship someones product to me. Um no, that would be the job of the seller chief, go troll elsewhere.

AZCigarguy
Thursday, August 25, 2016 8:55:55 PM

You're absolutely correct..........they should hire a bunch of little flying fairy's that deliver them directly to your door in less than 6 hours after ordering.

Whistlebritches wrote:

Your right, 8 days shipping is totally normal and accepted, all you guys sitting on east coast getting your items in 2-3 days talk like this but I can assure you if you waited 8 days while your product baked in the sun you would be just fine. Hey, go stick a 20 dollar cigar out in your backyard in the sun for 8 days then smoke it, you obviously have zero clue as to cigars.

AZCigarguy
Thursday, August 25, 2016 8:57:05 PM

You will be missed....

dkeage wrote:

I spend too much money to be missed but thanks anyway.

frankj1
Thursday, August 25, 2016 8:57:26 PM
you could not buy here in the Summer.
AZCigarguy
Thursday, August 25, 2016 8:58:24 PM

Maybe they could fly us to the factory to pick them up, that would be sick!!!!

sd72 wrote:

You know what, if my order came in 3-4 days that is just fine. But to sit and say 8 days is good well then your not being honest because you know that is a very long time for a product that does not do well in heat and all.

I am sure when you get hosed that you will be just as chipper.

frankj1
Thursday, August 25, 2016 9:00:26 PM

You know what, if my order came in 3-4 days that is just fine. But to sit and say 8 days is good well then your not being honest because you know that is a very long time for a product that does not do well in heat and all.

I am sure when you get hosed that you will be just as chipper.

AZCigarguy wrote:

was the shipping satisfactory the first 17 months when you had nothing to write?

Do they offer expedited shipping for an upcharge?

Hmhaines
Thursday, August 25, 2016 9:12:03 PM
It feels like a competitor set up a bunch of accounts a while back, and are now using them to make specious claims. Anyone else thinking this is fishy?
Hmhaines
Thursday, August 25, 2016 9:14:23 PM
My order was completed yesterday, mailed yesterday, and should arrived tomorrow. That's how it has always been with Cbid, they're always great. Also, I don't order super frequently, so I'm sure they don't care about me enough to try and make my orders go extra easy.
crgcpro
Thursday, August 25, 2016 9:19:17 PM

Anyone out there have issues with the shipping times here. I won a lot and it shipped out on 8-18. As of today it is still in transit and to me that is just a joke. Considering the temps and dry weather there is no doubt the cigars are either ruined or very very dry and will need to rest for month not to mention all the oils (Flavor) lost and the character of the cigar greatly impacted. I sent Cigar Bid an email day or so ago asking about this and they did as expected ZERO reply. Just curious anyone else feed, I feel the customer is being screwed we are paying for quality product and they are shipping it so slow its ruining our merch. I know I know they will be fine right. Well I feel otherwise, they are shipping a delicate product and this is more less destroying it and making it taste like crap. I should not have to condition for a month now and hope for it to taste ok, that is BS.

Cheers.

AZCigarguy wrote:

Sounds like this is an issue with USPS, UPS, or Fedex. (Whoever is the delivery company)

CBID's had some terrible problems lately with getting items out of their warehouse and getting all of the items in the box that are supposed to be shipped but you can't blame them for the shipping company losing or delaying a delivery.

Hmhaines
Thursday, August 25, 2016 9:30:43 PM
^Also, that.
AZCigarguy
Thursday, August 25, 2016 9:46:42 PM

Sounds like this is an issue with USPS, UPS, or Fedex. (Whoever is the delivery company)

CBID's had some terrible problems lately with getting items out of their warehouse and getting all of the items in the box that are supposed to be shipped but you can't blame them for the shipping company losing or delaying a delivery.

crgcpro wrote:

I have been using CBID for years, and most of the time zero issue. What I was upset over is that my order left PA on the 18th and I finally got it today around 4PM the 25th. I was sort of let down since I know there is a good change these cigars suffered some damage, its 110 out around me and they sat in for days in town for what reason I have zero clue. In the past usually things come in 3-4 days which is totally fine, I understand it takes some time. I was just curious if people saw a change, I have a family member who ordered after me and got his cigars 3 days prior to me and his auction ended after mine was set to ship. So anyway, people on here jump on people as bots and or quacks for caring about their cigars and loving the hobby. Been buying for 20 years all over place online and local so not some idiot kid and his first order.

I also saw others with similar issue so this is just not me.

Thanks for being civil, appreciated.

frankj1
Thursday, August 25, 2016 9:53:19 PM
write a bad review on the USPS forums...
jjanecka
Thursday, August 25, 2016 9:54:53 PM
If it was sitting at a processing facility it's not like the box was stuck out in direct heat and direct cold for three days. There were at least 60+ hours that passed where it was in the processing facility which are normally 75-78 degrees because they have to make thise places moderately comfortable if people are gonna work in them. Additionally the majority of sticks you get from cbid come in cello. Eight days is still not terrible for a stick to sit when it's in cello.
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