hitta7
Friday, May 1, 2020 6:59:06 AM
I did quick buy to buy 2 cigar boxes(only 2 boxes were available), and for some reason it did the order twice. I'm unsure why it did this, but I only placed the order once. Hopefully because there were only 2 available it doesn't double charge me, but something errored in the process of quick buying.
dusangav
Friday, May 1, 2020 7:12:11 AM

I did quick buy to buy 2 cigar boxes(only 2 boxes were available), and for some reason it did the order twice. I'm unsure why it did this, but I only placed the order once. Hopefully because there were only 2 available it doesn't double charge me, but something errored in the process of quick buying.

hitta7 wrote:

I doubt you will find much help here in the forum! It seems that it needs lot of "cleaning" [ram27bat]

Your best option is to call official number to sort this...(if you live in US). Bare in mind that its labor day, so better call in Monday...

If you can`t use the phone(like me) then...just pray 🙏 that someone replies to you via contact form...

hitta7
Friday, May 1, 2020 7:47:15 AM
K thanks.
Speyside
Friday, May 1, 2020 7:51:56 AM
No, the grief will now be about Labor day. Odd that you would point out you are mentally challenged. Someone will be along shortly to tell you Labor day is in September........Here's your sign!!!!
fiddler898
Friday, May 1, 2020 11:02:39 AM

No, the grief will now be about Labor day. Odd that you would point out you are mentally challenged. Someone will be along shortly to tell you Labor day is in September........Here's your sign!!!!

Speyside wrote:

Probably meant May Day, which is Labor Day for some...

Numismaniac
Friday, May 1, 2020 11:34:19 AM
Damn Corona brought out all the poopoo babies evidently!
DrMaddVibe
Friday, May 1, 2020 11:44:45 AM

I did quick buy to buy 2 cigar boxes(only 2 boxes were available), and for some reason it did the order twice. I'm unsure why it did this, but I only placed the order once. Hopefully because there were only 2 available it doesn't double charge me, but something errored in the process of quick buying.

hitta7 wrote:

You probably had two windows or tabs open. Have no fear, they'll charge you twice and you'll be sure to get one!

Stogie1020
Friday, May 1, 2020 1:06:03 PM
If you have duplicate issues, you should make duplicate threads here on the forums. Two is always better than one. It get's you noticed faster.
DrMaddVibe
Friday, May 1, 2020 1:16:36 PM

If you have duplicate issues, you should make duplicate threads here on the forums. Two is always better than one. It get's you noticed faster.

Stogie1020 wrote:

true...true

tonygraz
Friday, May 1, 2020 2:43:39 PM
.Mr. Mark, Duece (dusangav), and hItta : REALLY - is somebody putting us on ?
hitta7
Saturday, May 2, 2020 4:03:39 AM
I called, and apparently they are so overloaded that the system glitched out. I was just worried about being charged twice, but apparently they took care of it.
tonygraz
Saturday, May 2, 2020 7:15:08 AM
I almost called them after my last order which was 15 cigars short, but then I noticed I had a package en route, It was those missing cigars. Maybe we should all stop buying cigars for a month so they can get a break and get caught up.
hnixon12
Saturday, May 2, 2020 9:31:02 AM
another newbie upset...oh boy!