jeremiahsullivan
Friday, May 22, 2020 1:43:08 PM
Waiting on my last order, been over two weeks. Looks lost at the post office. I've sent three tickets in to support, haven't heard back. Called the support line multiple times and I'm on hold for an hour and then the line disconnects.

Anyone out there?

ZRX1200
Friday, May 22, 2020 1:45:14 PM
Yes
beagleyk
Friday, May 22, 2020 1:52:03 PM

Waiting on my last order, been over two weeks. Looks lost at the post office. I've sent three tickets in to support, haven't heard back. Called the support line multiple times and I'm on hold for an hour and then the line disconnects.

Anyone out there?

jeremiahsullivan wrote:

I'm having the exact same issue. Currently at minute 46 on my call...

jeremiahsullivan
Friday, May 22, 2020 1:57:45 PM

I'm having the exact same issue. Currently at minute 46 on my call...

beagleyk wrote:

Good luck. Please post an update if you get through.

Numismaniac
Friday, May 22, 2020 2:09:04 PM
OH MY! Gonna be a LOOOOOOONG weekend, hehe
ZRX1200
Friday, May 22, 2020 2:10:59 PM
Bro you guys are calling the wrong number!!

The long time guys here (like me) are good friends with Dave who owns the joint. He’s really a cool cat that loves helping out true BOTL from the forum here.

(214) 914-3337

He’ll get y’all straight boys!

Pudding Mittens
Friday, May 22, 2020 2:13:18 PM
.

My one pal told me to get VIP express service, I should call 555-HOT-MILF, but I think he's pulling my leg... either that, or he owns a certain pay-per-minute phone sex line! 🇨🇮

.

jeremiahsullivan
Friday, May 22, 2020 2:59:23 PM
Cigar smokers are usually friendly, easily display a sharp wit, and have dashingly good looks. OK maybe not the last one, but definitely the first two. What happened to you guys?
rfenst
Friday, May 22, 2020 4:46:14 PM

Cigar smokers are usually friendly, easily display a sharp wit, and have dashingly good looks. OK maybe not the last one, but definitely the first two. What happened to you guys?

jeremiahsullivan wrote:

Keep making comments like that and you may be welcomed around here.🇨🇮

tonygraz
Friday, May 22, 2020 5:24:13 PM
We have had too many noobs whining about too many things and getting sick and tired of it. Try calling 888-388-2683 and ask for help.
frankj1
Friday, May 22, 2020 5:33:48 PM

Cigar smokers are usually friendly, easily display a sharp wit, and have dashingly good looks. OK maybe not the last one, but definitely the first two. What happened to you guys?

jeremiahsullivan wrote:

what's your name?

Sunoverbeach
Friday, May 22, 2020 5:37:15 PM
Could we maybe get a separate forum category for customer service items in these times?
ZRX1200
Friday, May 22, 2020 5:52:29 PM
^ this guy wins the internet today.
ZRX1200
Friday, May 22, 2020 5:53:13 PM
Bro did you not call and ask for Dave?

Dave Kwelberg.

I tried helping you.

jeremiahsullivan
Friday, May 22, 2020 8:38:12 PM
My friend who's in on the order was able to get through on his second try. First call disconnected after 40 minutes.

They are straightening things out. Now comes the tedious planning of what to smoke and in what progression for this weekend.

tonygraz
Friday, May 22, 2020 8:41:33 PM
Jeremiah was a bullfrog.
Mcdanielsamuel
Friday, May 22, 2020 8:42:42 PM
^Hehe, I think I peed a little.
Sunoverbeach
Friday, May 22, 2020 8:43:16 PM
Mumbled though. Never could understand that fugger
BuckyB93
Friday, May 22, 2020 9:53:53 PM

Bro you guys are calling the wrong number!!

The long time guys here (like me) are good friends with Dave who owns the joint. He’s really a cool cat that loves helping out true BOTL from the forum here.

(214) 914-3337

He’ll get y’all straight boys!

ZRX1200 wrote:

HA! I (vaguely) remember this one.

http://www.cigarbid.com/Forum/c/posts/m/4159863/Poor-customer-service 

smokestaxx
Saturday, May 23, 2020 3:13:31 AM

Cigar smokers are usually friendly, easily display a sharp wit, and have dashingly good looks. OK maybe not the last one, but definitely the first two. What happened to you guys?

jeremiahsullivan wrote:

You're just looking at it from the wrong perspective.

What happened to you?

🇨🇮