justaguy19
Monday, June 1, 2020 10:36:07 AM
Hey all. Had a large order (over 1k) which was charged (charge has posted on my credit card) on 5/26 and still hasn't shipped. It is still showing as "processing". I have messaged CS multiple times and am currently waiting on the phone for some to answer (going on 65 minutes).

Is this normal? Is there a better way to get ahold of someone at CigarBid to help me?

Sorry if I posted this in the wrong spot.

Just not sure what else to do at this point.

justaguy19
Monday, June 1, 2020 11:05:51 AM
Update - after 90 minutes I got an answer. Due to the large order amount they had to speak with me to verify. Should be good to go now. They upgraded me to faster shipping.
Stogie1020
Monday, June 1, 2020 12:52:04 PM
humblebragger...

j/k, what did you buy? I mean, that's a lot of Gurkahs.

tonygraz
Monday, June 1, 2020 1:02:25 PM
Probably ordered those fresh rolled wheels and I heard they are rolling them as fast as they can.
justaguy19
Monday, June 1, 2020 1:55:38 PM

humblebragger...

j/k, what did you buy? I mean, that's a lot of Gurkahs.

Stogie1020 wrote:

Agreed. Would have had Gurkha's for days.

Lots of stuff some DE, Room 101, Caldwell, DTT, Warped, etc.

Dae006
Tuesday, June 9, 2020 1:42:13 PM

Update - after 90 minutes I got an answer. Due to the large order amount they had to speak with me to verify. Should be good to go now. They upgraded me to faster shipping.

justaguy19 wrote:

Maybe, since they said they needed to speak to you, they should have called you instead of making you wonder whats going on and having to be put on hold for so long???? [crabby]

frankj1
Tuesday, June 9, 2020 9:25:59 PM
did they say Hey 19?

No we can't talk at all.

KingoftheCove
Wednesday, June 10, 2020 12:27:29 AM

did they say Hey 19?

No we can't talk at all.

frankj1 wrote:

I had a chance to see Steely Dan........in 1974........FOR FREE!

And I passed, cause I thought I was gonna get laid at this party.

I didn’t..........shoulda went to the concert. 🤦

borndead1
Wednesday, June 10, 2020 1:04:39 AM

I had a chance to see Steely Dan........in 1974........FOR FREE!

And I passed, cause I thought I was gonna get laid at this party.

I didn’t..........shoulda went to the concert. 🤦

KingoftheCove wrote:

Coulda, shoulda, woulda...but that's OK. Get back, jack, and do it again.

Sorry, coulda-nt resist.

Palama
Wednesday, June 10, 2020 1:49:45 AM

I had a chance to see Steely Dan........in 1974........FOR FREE!

And I passed, cause I thought I was gonna get laid at this party.

I didn’t..........shoulda went to the concert. 🤦

KingoftheCove wrote:

Funny you should mention the ‘74 Dan tour. Saw them with Jesse Colin Young as the opening act. Was a great show!

1974 would be the last year they would tour until 1993.

Johnnymyco
Tuesday, June 16, 2020 9:14:01 AM
Old bastards
DrMaddVibe
Tuesday, June 16, 2020 10:19:51 AM

Funny you should mention the ‘74 Dan tour. Saw them with Jesse Colin Young as the opening act. Was a great show!

1974 would be the last year they would tour until 1993.

Palama wrote:

I was there for the '93 tour opener!!!

tonygraz
Tuesday, June 16, 2020 12:24:59 PM

Old bastards

Johnnymyco wrote:

Dumb noop whining about protests.

izonfire
Wednesday, June 17, 2020 7:19:51 PM
Nobody cares for your company Johnny...
CaptainsAttic
Thursday, June 18, 2020 1:35:26 PM
We show processing on our order for a week. Our bank account has not been charged and we cant get anyone to answer the phone or email? This order was smaller, only about $350.00 so whats the hold up?
Stogie1020
Thursday, June 18, 2020 2:02:18 PM

We show processing on our order for a week. Our bank account has not been charged and we cant get anyone to answer the phone or email? This order was smaller, only about $350.00 so whats the hold up?

CaptainsAttic wrote:

Holy WTF??

Mcdanielsamuel
Thursday, June 18, 2020 4:31:01 PM

We show processing on our order for a week. Our bank account has not been charged and we cant get anyone to answer the phone or email? This order was smaller, only about $350.00 so whats the hold up?

CaptainsAttic wrote:

I cannot read that very well. I think my eyesight is getting bad. Can you try to get it bigger. I have lost my magnifying glass.