muramos
Friday, September 11, 2020 1:01:11 AM
I had won 5 Shorty Diesel Rage Cigars this past week. I was sent 5 regular Diesel robusto cigars instead. I was hold today for 2 hours and 15 minutes with Cigarbid customer service with no answer. I have sent an email to customer service. Is this new with Cigarbid? Errors have not happened to me in the past with Cigarbid.

:-& 🤐

Palama
Friday, September 11, 2020 1:18:22 AM
[quote=muramos]I had won 5 Shorty Diesel Rage Cigars this past week. I was sent 5 regular Diesel robusto cigars instead. I was hold today for 2 hours and 15 minutes with Cigarbid customer service with no answer. I have sent an email to customer service. Is this new with Cigarbid? Errors have not happened to me in the past with Cigarbid.

:-& 🤐 [/quote]

Unfortunately you’re not the first, nor will you probably be the last with a mis-shipment issue. 🤬

Search the forum to see other examples and how they were resolved. 😲

Or, as I‘ve heard, contacting the Customer Service Elevated Response Manager, CelticBomber, may bring about a quicker resolution.

Good luck!