[quote=muramos]I had won 5 Shorty Diesel Rage Cigars this past week. I was sent 5 regular Diesel robusto cigars instead. I was hold today for 2 hours and 15 minutes with Cigarbid customer service with no answer. I have sent an email to customer service. Is this new with Cigarbid? Errors have not happened to me in the past with Cigarbid.
:-& 🤐 [/quote]
Unfortunately you’re not the first, nor will you probably be the last with a mis-shipment issue. 🤬
Search the forum to see other examples and how they were resolved. 😲
Or, as I‘ve heard, contacting the Customer Service Elevated Response Manager, CelticBomber, may bring about a quicker resolution.
Good luck!