Guess I am just reaching out for a little help or guidance.. I have purchased over $360 in cigars off of here and they keep sending me emails to verify my AGE and I have sent it 4 times along with multiple phone calls with no answer, just a long wait.. can someone help me??
Bobbyd1018 wrote:
No.
Customer service here is does not exist, it is only a vice recording there is no one there. They let you think You have contacted customer service, but all it is a recording. I gave up a long time ago don't waste your time, no one will every answer!!!!
Gino Spescia wrote:
Now THAT'S a spicy meataball!
I've waited for over a week for someone to replay to my email regarding a wrong order. I am now 1 hour and 19 minutes into being on hold. It should not be this hard to get an answer from someone.
danspangler wrote:
Frankie’s eyes are gonna be rollin’ when he reads Dan’s first post in 16 years! [gonzo]
Palama wrote:
HAHAHA! Finally, Shauna picked up and resolved the issue. I think. Still crazy hoops to jump through.
You ever try calling the President?
What about a Kardashian?
You just try to get Mick Jagger on the phone to talk to you, but yet you're here griping about what? A wrong order? Some people did something and you want to talk to them? Oh no no no no no no. You don't get to talk to the franchise owner.
did CelticBomber get fired?
he was doing so well as the Customer Service Major Domo...heard he was voted Employee of the Year...
Like the MANY post you should have seen if you looked...
EVERYONE is having problems getting through to Customer Support.
PM CelticBomber, He can help. real nice guy, very over worked. Just give him your info and some time.
ALMOST everyone is having problems getting through to Customer Support.
Notthe1 wrote:
Leo, dontcha know, Commie 13 members are exempt from CBid problems.
WTF???? Another CBid box received completely intact and on time.
I feel like a red headed step child around here.
Stogie1020 wrote:
So I’ve had to call CS twice recently due to my bank (error not in my favor, I did NOT collect $35) and both times I was on hold less than 5 mins and both times they didn’t rush me on the line (of course they realized the cbid celebrity they had on the phone). They fixed the hold up by bypassing my go tarded bank and I got my orders shipped promptly with a very kind note signed and lip prints with a request for pics from me.
ZRX1200 wrote:
Don’t go all Brett Favre on them! 🤦
DrMaddVibe wrote:
Cracked me up, thanks!
o:)
