Put your phone on speaker... settle in for a long winter's nap. Somebody will answer eventually. You're an hour in, don't give up now!!

And like standing behind a horse, that's my firmly held belief.

That's why I allow our CS staff to do whatever they truly love to do,

knowing that, in time, the work will get done in the spirit of joy.

Because happy and fulfilled workers are the best workers.

Sure, maybe you have a few less cigars, but you are supporting a world of positivity.

And that makes all the difference in the world...

Maybe send frankj1 a message and let him know what’s been going on.