Haggman
Tuesday, December 15, 2020 10:16:39 AM
Anyone have an issue with getting ahold of or a response from CigarBid Customer service. They aren't answering the automated phone and not responding to their "New Customer Service Request", I've sent in 3.

opelmanta1900
Tuesday, December 15, 2020 10:18:23 AM
Click on "members", find celticbombers name, send him a direct message... he's handling all cs complaints from the forum...
MACS
Tuesday, December 15, 2020 10:39:56 AM
Call the number. Put your phone on speaker. Be prepared to wait over an hour.
teedubbya
Tuesday, December 15, 2020 10:49:19 AM

Click on "members", find celticbombers name, send him a direct message... he's handling all cs complaints from the forum...

opelmanta1900 wrote:

Celtic Bomber (CB) is supposed to be our easter egg inside path to customer service. If you keep pointing people to them they won't be available to us.

opelmanta1900
Tuesday, December 15, 2020 12:00:34 PM
Be cool tee... this guy's got promise... I can sense it...
tonygraz
Tuesday, December 15, 2020 1:45:14 PM
Is that you, Larry ?
HockeyDad
Tuesday, December 15, 2020 3:18:29 PM

Anyone have an issue with getting ahold of or a response from CigarBid Customer service. They aren't answering the automated phone and not responding to their "New Customer Service Request", I've sent in 3.

Haggman wrote:

Maybe send a message to Frankj1 and check in with him.

ZRX1200
Tuesday, December 15, 2020 3:52:03 PM
Haggman you seem like a good egg, so I’ll let you in on a little secret here. The owner of CBid is named Dave and he likes to take care of the long time members of the forum. So call (214) 914-3337 between 9am-5pm central time and ask for Dave, tell him Jaderose sent you, and let him know what issue you’re having and he’ll get you taken care of.
teedubbya
Tuesday, December 15, 2020 4:29:09 PM
Why don’t you just tell him about the membership too. Christ.
clintCigar
Tuesday, December 15, 2020 4:36:28 PM
Yeah CelticBomber has a Platinum Membership form u can fill out and then BAM! No more CS issues.
Stogie1020
Tuesday, December 15, 2020 5:17:11 PM
Dammit!!! Another CBid order perfectly packed and arriving a few days early. I am at my the end of my rope with this chicanery. Someone is a dog faced pony soldier.

I am starting to feel pretty left out of all the piss poor customer service...

clintCigar
Tuesday, December 15, 2020 5:45:18 PM
^

#TheCommie13

frankj1
Tuesday, December 15, 2020 9:55:07 PM

Maybe send a message to Frankj1 and check in with him.

HockeyDad wrote:

got a pm today from someone with zero posts!

tonygraz
Wednesday, December 16, 2020 6:51:21 AM
Did she hear of your legend ?
HockeyDad
Wednesday, December 16, 2020 11:38:05 AM

got a pm today from someone with zero posts!

frankj1 wrote:

You’re welcome! Just trying to help you reunite one at a time.

Stogie1020
Wednesday, December 16, 2020 1:38:29 PM

^

#TheCommie13

clintCigar wrote:

You are right. Sometimes I forget my privilege...

frankj1
Wednesday, December 16, 2020 7:13:56 PM

You’re welcome! Just trying to help you reunite one at a time.

HockeyDad wrote:

I may have inadvertently helped the poor schlub.

HockeyDad
Thursday, December 17, 2020 12:40:16 PM

I may have inadvertently helped the poor schlub.

frankj1 wrote:

It happens. I’ll forgive you.

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