Hi, I written repeatedly about this order which was ordered 11/4 and never arrived. Per UPS it was damaged, and it was never delivered. On 12/2, I did hear from Janice in Dept. 26 who said she could help, but needed the order number or confirmation number (cb021041081), and I sent her the numbers I thought she wanted. But I have not heard back. Can you refund my $55.70? I have also spent about an hour on hold to no avail over this.
Any help appreciated, I have bought here regularly for years, but out of principal will stop if they can't fix this issue for me. Never had a problem they could not fix, but now they are just not responding.
Thanks
Please resubmit your paperwork in triplicate, Mr. Buttle.
After messaging CelticBomber send a PM to Frankj1 and check-in with him.
HockeyDad wrote:
clocked out 5 minutes ago.
never heard from him so I put his ticket in the Dead Pile.
frankj1 wrote:
You just admitted that you work for CBid. Welcome to the hell that is my PM box! 👻
CelticBomber wrote:
actually got a pm from a lurker with zero post count last week.
Frank is an island. In the stream, that’s what we are.
No one in between, Frank is never wrong.
You may want to sail away with him to another world, you can rely on him.
Frank works for no man.
ZRX1200 wrote:
...unless you need help
Janice is down in the Caribbean at this very moment maxing out your credit card.
Merry Christmas!
I got one too.
C bid just sux at this point
Try to help a guy out, and he can’t be bothered to help me help him.
Yeah, I got an email the other day asking refund or product, I asked for a refund. Crickets, no action, this was 12/23
Pringr wrote:
Yeah, they do.
I haven't been waiting as long as you have, but they've missed 3 shipping dates and my order is still "processing"
After spending an hour and a half on hold on the 18th I finally got through to a gentleman who told me that one of the 2 items was on back order.
So they are auctioning product they don't have.
Offered to split the order and ship what they do have.
It is now the 26th and the end result is I now have 2 separate items "processing".
And one of the items is now up for auction.
In the mean time I ordered from another site and got it in 6 days.
I will not spend another 1.5 hours on the phone just to be lied to.
I will pull my payment method and cancel my account if the order status doesn't change by the next shipping date.
He's the new customer service rep... apparently CelticBomber fell in love with some pin head lookin zombie b1tch at dairy queen, so he's gone MIA.
