I'm brand new to Cigar Bid - I only placed 2 orders.
Both were bought off the free fall auction. The first one went great with quick delivery and safe packaging. No complaints.
The 2nd order took 3 days to process and was immediately backorded. Nothing in the listing indicated that the product was backorded.
The order was processed 10 days ago and I can't get Cigar Bid to answer the phone or reply to my emails. I've called several times and been on hold for 10+ minutes each time and haven't received any reply to emails.
I've heard good things about Cigar Bid. That's why I ordered from them.
Is this lack of response and product backorder normal?
Thanks - Scott