jafferhasan
Tuesday, August 2, 2022 3:21:50 AM
Have tried everything, am in states for a short time, pretty bummed I can't reach or call or do anything.

Wasn't this bad before. What happened? When? How can one actually get their order?

It's just the small smokes we enjoy.

Was on call/hold/whatever we want to call it, for over 50 minutes. Gave up.

Palama
Tuesday, August 2, 2022 4:08:27 AM

Have tried everything, am in states for a short time, pretty bummed I can't reach or call or do anything.

Wasn't this bad before. What happened? When? How can one actually get their order?

It's just the small smokes we enjoy.

Was on call/hold/whatever we want to call it, for over 50 minutes. Gave up.

jafferhasan wrote:

Some answers can be found here:

http://www.cigarbid.com/Forum/c/posts/m/4679029/-FOR-ALL-CUSTOMER-SERVICE-ISSUES-#post4679029 

Sunoverbeach
Tuesday, August 2, 2022 6:15:53 AM
Things went to chit when the plague and quarantine hit. Then seemed to get a little better. Now it's spiraled downwards again apparently
jafferhasan
Tuesday, August 2, 2022 10:46:08 AM

I did msg this person, seems like it's a prank.

But tell me, waiting 50 minutes is not normal. I have called four times over the week, I have two shipments that arent moving and daily getting emails to contact them.

Its never been this bad

CelticBomber
Tuesday, August 2, 2022 11:05:10 AM
Customer Service is dead?

Meh. I've risen from the dead before. No big deal.

jafferhasan
Tuesday, August 2, 2022 11:36:37 AM
Right, so can you help me out? It seems in your private msg you were saying something else.

Would really appreciate any help.

bgz
  • bgz
  • Herf-A-Holic
Tuesday, August 2, 2022 12:01:58 PM
Joke's on Celtic, I'm all the accounts pming you muhahahahahahahahaha!!!!

frankj1
Tuesday, August 2, 2022 12:15:53 PM

Right, so can you help me out? It seems in your private msg you were saying something else.

Would really appreciate any help.

jafferhasan wrote:

cancel the order with your credit card and get on that plane...

jafferhasan
Tuesday, August 2, 2022 12:17:14 PM
Hour and a half, later, got through.

Thank You all.

This thread can be deleted admins

frankj1
Tuesday, August 2, 2022 12:19:00 PM
uncancel the order with your credit card and sell your plane tix
MACS
Tuesday, August 2, 2022 12:46:58 PM

uncancel the order with your credit card and sell your plane tix

frankj1 wrote:

bahahaha

(picture Mr. Miyagi on Happy Days)

DrafterX
Tuesday, August 2, 2022 12:55:27 PM

bahahaha

(picture Mr. Miyagi on Jade's face)

MACS wrote:

No way man... đŸ€

artiekid
Tuesday, August 2, 2022 12:57:46 PM
I was waiting on hold for over 17 min, no results. No one emailed me back (4 emails). No results.
bgz
  • bgz
  • Herf-A-Holic
Tuesday, August 2, 2022 12:58:26 PM

Hour and a half, later, got through.

Thank You all.

This thread can be deleted admins

jafferhasan wrote:

Lol, he thinks this place has admins.

Palama
Tuesday, August 2, 2022 1:12:18 PM

bahahaha

(picture Mr. Miyagi on Happy Days)

MACS wrote:

Is Pat Morita more well known for playing Mr. Miyagi in the “Karate Kid” franchise or as Arnold in “Happy Days”? I’mma guessing “Karate Kid”.

Stogie1020
Tuesday, August 2, 2022 1:18:59 PM

I was waiting on hold for over 17 min, no results. No one emailed me back (4 emails). No results.

artiekid wrote:

Wow, you must be spent.

Did you read the thread (or any of the 500+ other customer service threads)?

Plan on devoting at least an hour on hold to get through. Once through, your problems WILL be solved (well, your cigar related ones at least).

Other option is to cancel the charge with your CC and move on to a different online retailer.

HockeyDad
Tuesday, August 2, 2022 1:23:35 PM

uncancel the order with your credit card and sell your plane tix

frankj1 wrote:

It’s like he didn’t even acknowledge you after all these years.

HockeyDad
Tuesday, August 2, 2022 1:24:11 PM

Lol, he thinks this place has admins.

bgz wrote:

It used to have Minotaurs.

dkeage
Tuesday, August 2, 2022 1:40:27 PM

Is Pat Morita more well known for playing Mr. Miyagi in the “Karate Kid” franchise or as Arnold in “Happy Days”? I’mma guessing “Karate Kid”.

Palama wrote:

Guess it depends on when you were born.....:-k

HockeyDad
Tuesday, August 2, 2022 1:42:54 PM
Happy Days