cdehayes
Wednesday, August 3, 2022 10:08:36 AM
What is wrong withCigarbid customer service? They do not exist. Hang ont he phone for twenty minutes, no one picks up. EMail them four separate occasions. No answer. This has been the WORST experience I have EVER had on line. I won two bids and they remain "Processing since July 12, 2022. It is todayAugust 3. I do not understand why they will not address my inquiries. Sours me on both companies, Cigarbid and Cigars International.




Stogie1020
Wednesday, August 3, 2022 11:12:14 AM
Ok. Thanks.
KingoftheCove
Wednesday, August 3, 2022 12:18:49 PM

What is wrong withCigarbid customer service? They do not exist. Hang ont he phone for twenty minutes, no one picks up. EMail them four separate occasions. No answer. This has been the WORST experience I have EVER had on line. I won two bids and they remain "Processing since July 12, 2022. It is todayAugust 3. I do not understand why they will not address my inquiries. Sours me on both companies, Cigarbid and Cigars International.




cdehayes wrote:


Well, there’s always cigar.com………..give them a try
tonygraz
Wednesday, August 3, 2022 5:12:27 PM
You could also try Thompson Cigar. Perhaps they pick one company a day that they answer the phones for (assuming they have only one customer service crew).
Sunoverbeach
Wednesday, August 3, 2022 11:10:35 PM
This all seems strangely familiar
tonygraz
Thursday, August 4, 2022 11:48:38 AM
It's like Deja Vu all over again.
Sunoverbeach
Thursday, August 4, 2022 12:15:21 PM
Glitch in the matrix
delta1
Friday, August 5, 2022 1:48:14 PM
Mr. Smith is coming...hold that phone long enough and he'll appear
tmack84
Friday, August 5, 2022 4:19:11 PM
Cigarbid has fucked up my last two orders. My order last week wasnt right, now my order that arrived today was wrong. Ive waited on the phone 30 mins twice this week waiting on these mutherfuckers. Ive spent over $1k with this company the past 3 months. **** em im done. I would rather pay retail than deal with bull****!!
KingoftheCove
Friday, August 5, 2022 6:08:23 PM

Cigarbid has fucked up my last two orders. My order last week wasnt right, now my order that arrived today was wrong. Ive waited on the phone 30 mins twice this week waiting on these mutherfuckers. Ive spent over $1k with this company the past 3 months. **** em im done. I would rather pay retail than deal with bull****!!

tmack84 wrote:


Whoa……settle down noob…
First, you need to contact CelticBomber………careful with the language though…..he is sensitive, and cries easily.
He will look into your order issues.
tonygraz
Friday, August 5, 2022 6:52:33 PM
I actually put in a couple of bids this past week and fortunately was outbid. The clowns are overbidding big time and not getting what they win. I'm going to stay away until things get straightened out and hopefully Celtic hasn't pulled out all his hair by then.
bgz
  • bgz
  • Herf-A-Holic
Friday, August 5, 2022 7:47:48 PM

Cigarbid has fucked up my last two orders. My order last week wasnt right, now my order that arrived today was wrong. Ive waited on the phone 30 mins twice this week waiting on these mutherfuckers. Ive spent over $1k with this company the past 3 months. **** em im done. I would rather pay retail than deal with bull****!!

tmack84 wrote:



That's only $333.33 per month... not sure that's enough to get platinum level access.

CelticBomber might not even take your P.M. if you tell him that's all you spent, you might want to keep that one on the DL.
KingoftheCove
Friday, August 5, 2022 8:09:03 PM

That's only $333.33 per month... not sure that's enough to get platinum level access.

CelticBomber might not even take your P.M. if you tell him that's all you spent, you might want to keep that one on the DL.

bgz wrote:


Oh chit!
I didnt even notice the noob was a cheapazz too.
Yeah……..you are screwed pal…
$333/month…………pffft!
Not worth Celtic’s time…..
KingoftheCove
Friday, August 5, 2022 8:26:04 PM

I actually put in a couple of bids this past week and fortunately was outbid. The clowns are overbidding big time and not getting what they win. I'm going to stay away until things get straightened out and hopefully Celtic hasn't pulled out all his hair by then.

tonygraz wrote:



My orders have been perfect, except about 4 orders ago they forgot a fiver of La Imperiosas which arrived a week later after I sent a message.
Today, my order showed up a day early, and in perfect condition.
One box of Jaime Garcia petite robs, and some SPC Mississippi River.

Platinum Plus has its advantages for sure.
tonygraz
Friday, August 5, 2022 8:34:45 PM
So no Cigar FU for you ?
KingoftheCove
Friday, August 5, 2022 11:31:36 PM

So no Cigar FU for you ?

tonygraz wrote:


Correct…………I think…
bgz
  • bgz
  • Herf-A-Holic
Saturday, August 6, 2022 12:48:13 AM
Hmnmmmmm....

Think not of how sh*tty customer service is, but instead...

Think of how sh*tty of a customer you are.

Enlightenment.