Basher052
Wednesday, September 7, 2022 9:23:51 PM
So I got a notice about my CC. I have gone online and replaced it with an updated card but still can’t order and no one answers emails or the phone. Been onhold for over an hour multiple times. It times out and hangs up on me.

Anyone have and suggestions?

frankj1
Wednesday, September 7, 2022 9:28:37 PM
this won't end well...
KingoftheCove
Wednesday, September 7, 2022 9:45:36 PM
Well, read thru the posts, and you’ll find that calling is about your only alternative……..horrendous hold times……..sorry.

There are other places to buy cigars onlince, auctions too….

8trackdisco
Wednesday, September 7, 2022 10:11:28 PM

So I got a notice about my CC. I have gone online and replaced it with an updated card but still can’t order and no one answers emails or the phone. Been onhold for over an hour multiple times. It times out and hangs up on me.

Anyone have and suggestions?

Basher052 wrote:

Probably get a better result posting under the Cigars and Related section.

Mainly because it is Related to Cigars.

You’ll see few unhappy posters similar to yours.

It might help your plight.

Good luck.

Sunoverbeach
Wednesday, September 7, 2022 11:05:34 PM
Phone or close the account altogether and start your new life as Basher053
HockeyDad
Wednesday, September 7, 2022 11:32:28 PM

Phone or close the account altogether and start your new life as Basher053

Sunoverbeach wrote:

It’s like witness protection.

ZRX1200
Wednesday, September 7, 2022 11:38:49 PM
Your best bet is using Celticbomber’s link to Amazon and buy him a wig or some hair growth products, then private message him for help when it arrives.
Redheddude222
Thursday, September 8, 2022 6:15:52 AM
I’m currently going through the same thing. Have been using Cbid for years, never any issues, but now my current order says it has issues processing my payment. No one will answer the phone or emails. I’ve tried updating my card info and it hasn’t seemed to help.
DrMaddVibe
Thursday, September 8, 2022 7:05:23 AM
In your case...it's because you're a ginger.

Sorry.

HockeyDad
Thursday, September 8, 2022 10:49:40 AM
Gingers have no souls.
Redheddude222
Thursday, September 8, 2022 10:06:16 PM
Tried calling again, still didn’t get further than an hour plus on hold. No response to the emails I’ve sent. Do they not care about taking people’s money anymore?
8trackdisco
Thursday, September 8, 2022 10:09:56 PM

Tried calling again, still didn’t get further than an hour plus on hold. No response to the emails I’ve sent. Do they not care about taking people’s money anymore?

Redheddude222 wrote:

You’ll get quick results once you send them a photo proving you aren’t a Ginger.

frankj1
Thursday, September 8, 2022 10:12:26 PM

You’ll get quick results once you send them a photo proving you aren’t a Ginger.

8trackdisco wrote:

carpet though, not window treatments

dkeage
Thursday, September 8, 2022 10:39:23 PM

carpet though, not window treatments

frankj1 wrote:

You did notice the part of his username that says it’s a dude, right?:-&

Sunoverbeach
Thursday, September 8, 2022 10:44:27 PM
Frankie doesn't discriminate
HockeyDad
Thursday, September 8, 2022 11:31:32 PM
It’s 2022 after all. Get some Frankie
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