paintrain
a year ago
[frypan]
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JGRAZ
a year ago
Call them
First thing when they open, stay on phone will likely take about 15- 20 min, resolve problem.
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Sunoverbeach
a year ago
No. The answer is no
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ZRX1200
a year ago
They only respond to Platinum Members™️

Sorry you got that train ran on ya.
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Abrignac
a year ago

[frypan]

paintrain wrote:



No
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Whistlebritches
a year ago

They only respond to Platinum Members™️

Sorry you got that train ran on ya.

ZRX1200 wrote:



Usually in 15 minutes.or less............but that comes with seniority,hang around it only gets better junior.
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Leandro
a year ago
Guys, I was asked to contact the office but, at the moment, I'm not in the US so I am not able to use the toll-free number.... do they have an email address they can receive and answer?

thanks for your inputs
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Stogie1020
a year ago
Receive? YES

Answer? NOT LIKELY
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Palama
a year ago

Guys, I was asked to contact the office but, at the moment, I'm not in the US so I am not able to use the toll-free number.... do they have an email address they can receive and answer?

thanks for your inputs

Leandro wrote:



Fill out the “New Customer Service Request” form to lodge your complaint / issue.
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JGKAMIN
a year ago

[frypan]

paintrain wrote:


They do, but since you only waited 2 years between joining this forum and popping your cherry with your first post your emails go into their spam folder. Stick around and become an active member and before you know it you’ll reach Platinum status and you’ll go right to their VIP folder.🇨🇮
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