I don't know how many of you have seen the new Customer Service Interface. It works like email, but it eliminates lost emails and you'll also get a quicker response! When you log in you'll see the "Customer Service Request" button. From there, just fill out the information. It works great! You can keep track of any questions you have for Customer Service. Check it out!

Trish

Thanks Trish! Yet another way Cbid is taking care of us. I've notified your boss and said you needed a raise! So if you don't get one.....

JD1 ... I did the same thing, but she said my recommendation didn't seem to carry enough weight ...

Ditto on the above!!
I've spoken to Trish several times and found her to be very helpful.
Mike H. is also a great guy to speak with. He has always been very helpful to me.

ALL the staff up there are GREAT !!!
(Is my nose turning brown?) LOL

Low

...(wiping my nose off a little)...Yes, and they are really wonderful and maybe some day they will look in their records, see who has been here a while and send us each a box of Bucanero Classic Maduros in churchill size...(ok wiping my nose off a lot)

Trish is a Peach. X

Above has been noted....thanks again Trish and the everyone at CB.
Ed

Thanks guys!!

I've sent a copy of this thread to Keith and Gonz. They don't believe me when I tell them how wonderful I am!! 🙂

Trish, please screw up my next order so I can talk to you too. I have been a customer for a year or so and never have and I feel so neglected. *sob* I just can't take it anymore.

I've never had to talk with Trish which in my opinion is great. That means C-bid is doing it right the first time.

Trish is the best...Trish Rules...

BLAH BLAH BLAH!

JK Trish I love you! 🙂

Maybe her boss would get the hint if we "boycotted", say for a week?

Exercise in futility?

Boycott?!?!?!?

You guys can't keep from responding to the "cello on or off" posts, how ya gonna keep from actually bidding?!?!?!?!

Good point Trish !!!

Interfacing with Trish sounds like fun... };{>

Sorry Steve, not to leave you out... You're Great too! BUT Trish.....

Oh, I was ready to go off on Trish!

I thought she was quiting and said, "Customer Service, In Your Face!"

JK!

Great job Trish!

I second everything said on this board. Yesterday was my first encounter with customer service and I have to say that I was extremely surprised by the level of service I received. Trish coundn't have made it any easier for me.

You guys / gal think we softened her enough for free 'gars or should we keep going??? LOL

Just kidding!!

Hey! Just tryin' to get YOU a raise!