Robby
perhaps he was being polite and wondering where you came up with such a dumb ass idea.
if he is about 20 or less, chances are he has no interest in anything but his immediate perceived needs or wants.
generalization: the current x or y or z generation, whatever they are called. children 21 or less are completely disinterested in anything that has no effect on them. they will complete tasks, like showing up on time for a job, but will never attempt to do anything other then the minimum they can get by with. they point. how many times have you gone into a store of anykind, asked an employee where you can find something you are looking for and they point.
this is not sour grapes from an old man, just an observation. if you frequent certain stores over and over and stay away from other stores, i'll bet it has something to do with the service.
home depot used to be like a local hardware store with loads of employees that could walk you through the store to find what you wanted. they have cut back on help, and last i heard they are closing stores because of lack of business.
anyone that comes into my office is treated with instant attention. if we are on the phone, we still say something to let them know they are welcome and "let me finish taking care of this person and i'll take care of you right away."
we do it out of respect and we don't want to be a lonely office that opens and closes and no one ever calls or drops in.