^ +1 call customer service, they will fix the problem, they always do. Don't let the door hit you on the azz on the way out. Meh, another look at me , cry, cry. 2015 seems to be a bad year for noons in general.

Speyside wrote:

New to c-bid got my first order and what a bunch of dry crap. Is this normal.
do they sell there dried out cigars on here. I ordered the same ones out of the catalog and totally a better quality.
.

bacardikoke wrote:

Is somebody seriously bitching about CBid customer service? There was a minor problem with an order this week, and Shana emailed me SAME DAY with not one, but two good solutions! Let these people call certain telephone companies and wait an hour to get cut off due to "technical problems"... Or try and get my water department to come out when a main busts- you guys know what I mean.

Shana, you're the best! Thanks for everything. Fender

fenderbendertex wrote:

I Have only ever had one issue - a mess-up with shipping -, and whoever it was I dealt with at Cbid took care of me much better than I would ever expect. Friendly, understanding and really wanted to make sure I was happy with the outcome. If only I could get the CS people that work here to get a job at the cable company or Sirius XM!


EDIT: Actually no, I would not want you to leave here (and you probably don't want to have to learn how to speak with a Pakistani accent). I WOULD, however, like whoever hires and trains your people to moonlight and do a seminar for those other companies!

midmofan wrote: