Ben229
10 years ago
Beware the promotional email. I received a "welcome back" email from cbid in February offering FREE SHIPPING on my next order. Cool. I thought I'd wait until it was a little closer to spring and see if I could chase down some nice deals. So, a few weeks ago I bid on a number of smokes over the course of a week and did score some nice deals. I thought "yeah...I have to remember cigar bid...you can get some good smokes at a good price if you are patient...plus it's kinda fun." Then I saw that I had $12.95 in shipping chargers. Oooops. So I contacted customer service and was told that I must not have entered the site through the link in the email, and so I couldn't receive the free shipping. But I was sure that I had. I was told that had I entered through the link I would see a notice that said my order would qualify for free shipping. I tried again and saw no such notice. I was then told by customer service that the offer had expired. What!? There is no expiration date on the e-mail. There was no way for me to know that the offer was no longer valid until after I had completed my bidding and the order was final. Cbid's response has basically been....."Well, I know how you feel, but, that's how it goes." Lame. Lame. Lame. Either make it clear that the offer has an expiration date, or make it clear that the offer has expired when I enter the site through the link provided in the email. Fool me once......
rfenst
10 years ago
Call Trish or Shana.
ZRX1200
10 years ago
Shame on you.

I get free shipping EVERY order!

LMMFPWAO
KingoftheCove
10 years ago
Excellent first post Ben.
You made my weekend.
Now I'm gonna go smoke a Padron Anni, which was hand delivered, for free, by a pretty lady who wasn't wearing much......as usual.
I'll be lighting it with a $100 bill......as usual.
Ben229
10 years ago
I'm obviously living wrong. Not only did I lose out on my free shipping, but some fat hairy guy in a speedo delivered my cigars. He was all oiled up too. Well...I'll go fire up my Fighting **** that I way overbid on....as usual......and hope that will help me forget my troubles.
tonygraz
10 years ago
That free shipping offer worked for me - and there was an expiration date for signing up for it. Perhaps you were the one that made the error or missed the cut-off date.
KingoftheCove
10 years ago

I'm obviously living wrong. Not only did I lose out on my free shipping, but some fat hairy guy in a speedo delivered my cigars. He was all oiled up too. Well...I'll go fire up my Fighting **** that I way overbid on....as usual......and hope that will help me forget my troubles.

Ben229 wrote:


That would be ZRX....
His mommy (aka La Princessa) sends him out on deliveries on weekends.
I'm surprised he didn't ask you to go camping.
frankj1
10 years ago
he doesn't ask. He insists.
midmofan
10 years ago
So you mean I DON'T have to drive to Pennsylvania to pick up my orders???????
frankj1
10 years ago
1 800 BRING EM
Ben229
10 years ago
Hi Tony.....believe me....I looked all over for an expiration date....none to be found. I'll forward you the e-mail if you like. Oh well....my new buddy ZRX kind of knows how to build a camp fire....and it's rather relaxing picking these engorged ticks from his thighs. Sometimes, life is good.
bs_kwaj
10 years ago
Yeah, them promotional emails should be indefinite and go into infinity... and should be cumulative.

🍺












[sarcasm] (<- for the sarcasm impaired )
t33bone
10 years ago

Shame on you.

I get free shipping EVERY order!

LMMFPWAO

ZRX1200 wrote:




Do you have a special membership? Are you a P******m member?

LMK how to join. 😇
t33bone
10 years ago
I don't think c-bid would do this egregiously. Here's why.


CigarBid's Mission is Trust
One of the most important objectives at CigarBid.com is to earn your trust and we have to do so with every transaction; therefore we make the following promises to all of our customers.

To our customers, we promise...
To employ the highest level of data security and privacy to protect your personal and credit card information. CigarBid’s technical platform and state-of-the-art data encryption ensure safe and secure transactions. Feel confident that your personal information remains secure and private when registering or placing bids at CigarBid. Your information is never transmitted or shared with unauthorized third parties not doing business directly with CigarBid.
To have clear and upfront pricing. There are no hidden surcharges or buried shipping charges. Click here for more info on our shipping policy.
To ensure that the items you have purchased are delivered to you in good condition. By utilizing UPS, and Priority Mail, we provide the most economical and feasible options to ensure perfect deliveries.
To offer quality products that you want. We will not knowingly use our platform to sell illegal, stolen or misrepresented merchandise, knock-off merchandise, pornographic material, multi-level marketing products or any other items of questionable nature.
To make sure you are satisfied, we do everything in our power to make things right. We maintain our own dedicated Customer Care Center. Our team is available to support you before, during and after the sale. Contact us toll-free at 1-800-830-4590.
To treat you with respect. We will not send you unsolicited email messages, subject you to relentless commercial pop-up or pop-under messages on our website, and we will always be courteous, polite, helpful, honest and fair.
We will not tolerate the practice of "shill bidding" (i.e. bidding for the sole purpose of driving up the price). The practice of shill bidding is illegal. At CigarBid “shill” bidders are not tolerated, their accounts will be suspended and we will report offenders to the appropriate authorities.
frankj1
10 years ago

Hi Tony.....believe me....I looked all over for an expiration date....none to be found. I'll forward you the e-mail if you like. Oh well....my new buddy ZRX kind of knows how to build a camp fire....and it's rather relaxing picking these engorged ticks from his thighs. Sometimes, life is good.

Ben229 wrote:


it's answers like this that will make you a keeper.

clearly, you have been studying for 3 years.
tailgater
10 years ago

it's answers like this that will make you a keeper.

clearly, you have been studying for 3 years.

frankj1 wrote:



You learn fast, Grasshopper.

ZRX1200
10 years ago
I'm starting to wonder if this is Queenie's spawn.
tamapatom
10 years ago

Do you have a special membership? Are you a P******m member?

LMK how to join. 😇

t33bone wrote:


Yeah you really got to try it. I get free matches with my thumbscrews.
JadeRose
10 years ago

I'm obviously living wrong. Not only did I lose out on my free shipping, but some fat hairy guy in a speedo delivered my cigars. He was all oiled up too. Well...I'll go fire up my Fighting **** that I way overbid on....as usual......and hope that will help me forget my troubles.

Ben229 wrote:





Well screw you.....I see my efforts are NOT appreciated.
DrMaddVibe
10 years ago
Poor Bendover.


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