Given some of the negative comments made, I feel compelled to add additional clarification;
1) Out to the 630 cigars that I purchased ($3,059) over an 8 month period, 100 were sent back to CigarBid all of which had a tight draw.
2) When I first call CigarBid, I told the customer service person that I had unwrapped and punched the cigars and that I set aside all the cigars that were un-smokable because of the tight draw. Again, without unwrapping and cutting the cigar you can’t tell if the cigar a good draw or not. I was told about the 30 day deadline, but I explained that given the number of cigars I purchase a month, it was not possible for me to meet that provision. They did send me a return label and I packaged the 100 cigars and sent them back.
3) I did not ask for my money back or an exchange for a different cigar, just to replace in kind with what I sent back.
4) I’ve been smoking premium cigars for over 30 years so I’m very familiar with what it takes to prep and maintain cigars in storage. I have 2 humidors that can hold over 200 cigars and I actively keep the humidity at 68%
5) I do have a “Perfect Draw Tool. But quite honestly, I don’t really think that it woks that well.
6) I do not blame CigarBid for this issue, it’s the manufacturer that is responsible for quality control. I get it that these cigars are hand made but why should the consumer bare the cost for poor workmanship.
Thomas Tavano wrote:
