If you send orders to someone, make sure you have a tracking number or confirmation number and that you require a signature for delivery.

I had a chargeback today that the credit card company chargedback, even though I had a tracking number and delivery confirmation.

I lost $600 on this deal, plus a bunch of fees, but UPS is investigating where the package went, so may end up recouping a little of it. Paypal is still appealing with the credit card company, so it may not be a total loss yet.

Anyway, remember to require a signature, tracking or delivery confirmation and sell only to confirmed addresses.

Hope this helps save someone the headaches I am going through.

thanks for the Info "O"... sorry to hear of your miss fortune though...soon I will be doing my woodworking business set up through paypal... and I use it quite a bit as it is now... haven't had a problem as yet on something like this... but this tip is a good one to know...

Hog

don't mean to threadjack, but what kind of woodwork do you do Hog?

It seems you are the opposite of your name... You have the patience of a rock. I'd be hunting somebody down with a lead pipe in one hand and a blow torch in the other...

ajeroth

It seems you are the opposite of your name... You have the patience of a rock. I'd be hunting somebody down with a lead pipe in one hand and a blow torch in the other...

ajeroth

CW, Mainly flag cases and picture frames... but I got a couple projects that have been going on for a couple BOTL here now for well over 8-10 months LMAO... actually the Wife and I are just now getting back around to the shop.. things have been a bit on hold...

I posted some pics about a yr ago.. I'll try and pull them up on the pic page...

Hog

I have sold things using Paypal and never had a problem.

My brother sold some Topps e-cards and after receiving payment released the cards to the buyer. A week later Paypal took back the money for the transaction. When he asked why they said that the buyer reported that he never received the items. They never checked with the seller. It was only $40 but he has never recouped the money.

Chargebacks are normal with any type of CC transaction. Most CC companies (the customer's) will ask that they handle the situation directly with the vendor, if that doesn't work, then they will do a chargeback. Basically, they suspend the money until the situation is resolved. Usually the vendor receives a notification of the chargeback and has time to dispute the claims by providing the documentation needed. It's a level of protection for the consumer that most CC companies have built in. That's why it's really important to use a CC for all car repairs... they either fix the problem right, or risk losing the money... keeps everyone honest.

sorry to hear about it "O" thread jack UPS left 30 Opus X on my FRONT LAWN!!!!! They have NEVER Done that before and crap if the sprinklers were on oo my gosh!!!

I'll bet they were still fine though. Those are some well made boxes. And it was inside a cardboard box with packing. Still though, I'd be pissed!!

They were in a plastic baggie in a CARDBOARD box!!! I called UPS but did not want to file a compliant just wanted to know what happened, maybe it was left at a neighbors front door. I will talk to the driver when I see him around! yes they all look very good now.:)

Man, that is a bummer! Good advice for the rest of us though.